Genevieve Sanchez
Bellingham
Summary
Dedicated professional with strong customer service skills, inventory management expertise, and a commitment to sanitation compliance. Proven ability to train staff and enhance team collaboration.
Overview
23
23
years of professional experience
Work History
Barista & Sales Associate
Books-A-Million
Gainesville
06.2016 - 08.2021
- Prepared high-quality espresso drinks and beverages for customers.
- Assisted customers with menu selections and provided product recommendations.
- Operated cash register, processed transactions, and handled customer payments.
- Monitored inventory levels and restocked supplies as needed throughout the day.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Ensured compliance with health and safety regulations in food handling practices.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed health, safety and sanitation guidelines to pass state inspections.
Sales Associate
REI
New York
09.2012 - 02.2015
- Assisted customers with product selection and provided tailored recommendations.
- Maintained inventory levels through regular stock checks and reorder processes.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to execute promotional displays and merchandising strategies.
Cook Manager
Diamond C Restaurant
Wrangell
05.2013 - 09.2013
- Supervised kitchen staff to ensure smooth food preparation and service.
- Developed weekly menus in line with seasonal ingredients and customer preferences.
- Managed inventory levels to maintain quality and freshness of food supplies.
- Implemented sanitation practices to comply with health department regulations.
- Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
Galley Manager and Cook
The Grace Bailey
Camden
04.2010 - 09.2010
- Managed kitchen inventory and ensured proper storage of food supplies.
- Maintained cleanliness and sanitation standards throughout the kitchen area.
- Developed new recipes that aligned with restaurant's culinary vision and goals.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
Assistant Manager
Anthropologie
New York
03.2005 - 03.2007
- Coordinated team schedules to ensure adequate coverage and operational efficiency.
- Implemented training programs for new employees to enhance skill development.
- Assisted in managing inventory levels to maintain product availability and organization.
- Analyzed customer feedback to identify areas for service improvement initiatives.
- Supported management in strategic planning to align team goals with company objectives.
Associate: Cashier, Deli, Seafood, Bakery, Stock
Publix
Gainesville
05.1998 - 05.2003
- Assisted customers with inquiries and provided product information promptly.
- Collaborated with team members to manage inventory and restock shelves.
- Ensured compliance with company policies during all financial transactions.
- Resolved customer complaints professionally, enhancing overall shopping experience.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves with merchandise when needed.
- Assisted in inventory management by tracking delivered items in the system.
Education
Bachelor of Arts - Communications
University of Central Florida
Orlando, FL05-2005
Skills
- Customer service
- Inventory management
- Sanitation compliance
- Team collaboration
- Sales techniques
- Promotional displays
- Employee training
- Effective communication
- Retail management
- Conflict resolution
Timeline
Barista & Sales Associate
Books-A-Million
06.2016 - 08.2021
Cook Manager
Diamond C Restaurant
05.2013 - 09.2013
Sales Associate
REI
09.2012 - 02.2015
Galley Manager and Cook
The Grace Bailey
04.2010 - 09.2010
Assistant Manager
Anthropologie
03.2005 - 03.2007
Associate: Cashier, Deli, Seafood, Bakery, Stock
Publix
05.1998 - 05.2003
Bachelor of Arts - Communications
University of Central Florida
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