Genevieve Turmel

Data Governance Leadership

• Lead the organization’s Data Governance function, defining and implementing frameworks that embed governance principles across clinical, operational, and administrative data domains.
• Built a cross-functional data stewardship and custodianship network, clearly defining roles and accountabilities to strengthen data ownership, ensure quality, and drive continuous improvement.
• Launched a comprehensive Data Quality Program, introducing standardized data management practices, quality monitoring dashboards, and data issue remediation workflows, resulting in a measurable reduction of data inconsistencies and improved trust in analytics outputs.
• Spearheaded Master Data Management (MDM) for critical domains (Beds, Appointment Types, Locations, Specialties), developing golden records and unified reference data to enhance interoperability between systems.
• Developed the organization’s first business glossary, metrics repository, and enterprise data dictionary, improving shared understanding of key data concepts.
• Championed the adoption of data governance policies, data protection standards, and metadata management frameworks, aligning practices with international DAMA-DMBOK principles.
• Led data governance awareness and capacity-building initiatives, fostering a data-driven culture and shifting the mindset of IT and operational teams toward accountability and integrity.

Information Strategy

• Shaped the organization’s Information Strategy, aligning information management priorities and technology initiatives with corporate objectives.
• Assessed the information governance structure, introducing a new governance committee that reoriented decision-making from a “technology” to an “information value” perspective.
• Designed and implemented a business case scoring model for technology funding, ensuring alignment of investments with strategic goals and measurable outcomes.

Business Intelligence & Analytics

• Guided the implementation of a Balanced Scorecard framework and designed multi-level performance dashboards to strengthen data-driven performance management.
• Led a full review of data warehousing and analytics processes, optimizing data modeling practices, reducing rework, and accelerating delivery of analytical insights.
• Streamlined the business intelligence request process by embedding quality assurance checkpoints, improving responsiveness and the reliability of enterprise analytics.

• Advised top executives and middle managers on solutions to improve performance through effective change management practices, employee relationship management, work climate interventions, organizational restructuring and HR regulation compliance.
• Actively engaged in negotiating collective bargaining agreements and resolving disputes through conflict resolution.
• Standardized and implemented new HR practices across multiple sites to foster employee engagement. These initiatives encompassed various areas, including compensation, discipline, occupational health, flexible scheduling, and teleworking.

• Led a team of HR professionals, managing the end-to-end recruitment life cycle for an organization with over 2000 employees.
• Introduced innovative talent management practices such as providing childcare services to attract and retain resources. These initiatives encompassed various areas, including compensation, discipline, occupational health, flexible scheduling, and teleworking.

• Supervised and actively participated in the accounts payable lifecycle, driving operational efficiency improvements through process automation.