Genevieve Valenzuela
Encinitas,CA
Summary
Compassionate Community Health Worker with a decade of experience in social services sector. Committed to improving community wellness through hands-on support and education.
Overview
8
8
years of professional experience
Work History
COMMUNITY HEALTH WORKER
County of San Diego HHSA Department of Homeless Solutions and Equitable Communities
11.2022 - Current
- Participate in outreach efforts to raise community awareness of health programs and health risks to underserved communities, minorities, and low-income populations
- Assist community members in navigating social services resources and county programs
- Advocate for and promote the use of culturally and linguistically appropriate services and resources within organizations and with community partners
- Assist colleagues and community organizations in developing health programs, organizing health fairs, maintaining networks, and collaborating on capacity-building activities
- Provide humanitarian relief and support to community members affected by disasters in San Diego
- Also provided support during the migrant street releases
- Assist in conducting evaluation activities and other miscellaneous tasks.
FAMILY ADVOCATE/ ALTERNATIVE PAYMENT PROGRAM
YMCA Childcare Resource Service
11.2018 - 12.2021
- Provided case management to low-income clients
- Determined clients' eligibility based on funding terms and Title 5 (County Childcare Guidelines) and determined the clients' level of shared cost if applicable
- Authorized clients' childcare services with childcare providers
- Assessed the clients' needs to determine suitable resources, such as affordable housing, medical and dental care, career training and placement, counseling, financial management, substance abuse counseling centers, and parenting resources
- Based on the assessment, I connected the clients to the relevant programs and services within and outside the YMCA
- Participated in various community outreach events aimed at expanding the agency's network of supportive services
- Assisted in training and mentoring newly hired staff to ensure a smooth transition from training to real-life case scenarios.
FAMILY ADVOCATE/ STAGE 1 CALWORKS
YMCA Childcare Resource Service
04.2018 - 11.2018
- Provided case management and determined clients' eligibility for the CalWORKs Stage 1 Program based on their Welfare-to-Work activities
- Enrolled participants into the program, scheduled their intake appointments, and prepared and led the intake orientations
- Authorized clients' childcare services with childcare providers
- Verified provider agreement packets for new childcare providers to ensure compliance with CalWORK's Stage 1 Program regulations.
FAMILY VISITATION MONITOR
Casa de Amparo
01.2016 - 03.2018
- Supervised court-ordered visits for parents who were separated from their children due to child abuse or neglect
- When needed, I provided clients with parenting support, such as trauma-informed care tips and other educational resources
- Created detailed visitation reports for HHSA Protective Services workers and maintained accurate case notes on clients' progress
- Coordinated visitation, intake, and transportation schedules with Protective Services, parents, foster parents, and group homes.
Education
Bachelor of Arts - Latin American Studies: Literature And Folklore
UCLA
03.2014
Skills
- Organized and detail-oriented
- Problem-Solving
- Case Management
- Organization and Multitasking
- Client Advocacy
- Family services
- Trauma Informed Care Framework
- Needs Assessment
- Community Engagement
- Relationship Building
- Decision-Making
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
COMMUNITY HEALTH WORKER
County of San Diego HHSA Department of Homeless Solutions and Equitable Communities
11.2022 - Current
FAMILY ADVOCATE/ ALTERNATIVE PAYMENT PROGRAM
YMCA Childcare Resource Service
11.2018 - 12.2021
FAMILY ADVOCATE/ STAGE 1 CALWORKS
YMCA Childcare Resource Service
04.2018 - 11.2018
FAMILY VISITATION MONITOR
Casa de Amparo
01.2016 - 03.2018
Bachelor of Arts - Latin American Studies: Literature And Folklore
UCLA
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