Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genevieve Valenzuela

Encinitas,CA

Summary

Compassionate Community Health Worker with a decade of experience in social services sector. Committed to improving community wellness through hands-on support and education.

Overview

8
8
years of professional experience

Work History

COMMUNITY HEALTH WORKER

County of San Diego HHSA Department of Homeless Solutions and Equitable Communities
2022.11 - Current
  • Participate in outreach efforts to raise community awareness of health programs and health risks to underserved communities, minorities, and low-income populations
  • Assist community members in navigating social services resources and county programs
  • Advocate for and promote the use of culturally and linguistically appropriate services and resources within organizations and with community partners
  • Assist colleagues and community organizations in developing health programs, organizing health fairs, maintaining networks, and collaborating on capacity-building activities
  • Provide humanitarian relief and support to community members affected by disasters in San Diego
  • Also provided support during the migrant street releases
  • Assist in conducting evaluation activities and other miscellaneous tasks.

FAMILY ADVOCATE/ ALTERNATIVE PAYMENT PROGRAM

YMCA Childcare Resource Service
2018.11 - 2021.12
  • Provided case management to low-income clients
  • Determined clients' eligibility based on funding terms and Title 5 (County Childcare Guidelines) and determined the clients' level of shared cost if applicable
  • Authorized clients' childcare services with childcare providers
  • Assessed the clients' needs to determine suitable resources, such as affordable housing, medical and dental care, career training and placement, counseling, financial management, substance abuse counseling centers, and parenting resources
  • Based on the assessment, I connected the clients to the relevant programs and services within and outside the YMCA
  • Participated in various community outreach events aimed at expanding the agency's network of supportive services
  • Assisted in training and mentoring newly hired staff to ensure a smooth transition from training to real-life case scenarios.

FAMILY ADVOCATE/ STAGE 1 CALWORKS

YMCA Childcare Resource Service
2018.04 - 2018.11
  • Provided case management and determined clients' eligibility for the CalWORKs Stage 1 Program based on their Welfare-to-Work activities
  • Enrolled participants into the program, scheduled their intake appointments, and prepared and led the intake orientations
  • Authorized clients' childcare services with childcare providers
  • Verified provider agreement packets for new childcare providers to ensure compliance with CalWORK's Stage 1 Program regulations.

FAMILY VISITATION MONITOR

Casa de Amparo
2016.01 - 2018.03
  • Supervised court-ordered visits for parents who were separated from their children due to child abuse or neglect
  • When needed, I provided clients with parenting support, such as trauma-informed care tips and other educational resources
  • Created detailed visitation reports for HHSA Protective Services workers and maintained accurate case notes on clients' progress
  • Coordinated visitation, intake, and transportation schedules with Protective Services, parents, foster parents, and group homes.

Education

Bachelor of Arts - Latin American Studies: Literature And Folklore

UCLA
03.2014

Skills

  • Organized and detail-oriented
  • Problem-Solving
  • Case Management
  • Organization and Multitasking
  • Client Advocacy
  • Family services
  • Trauma Informed Care Framework
  • Needs Assessment
  • Community Engagement
  • Relationship Building
  • Decision-Making

Languages

Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

COMMUNITY HEALTH WORKER

County of San Diego HHSA Department of Homeless Solutions and Equitable Communities
2022.11 - Current

FAMILY ADVOCATE/ ALTERNATIVE PAYMENT PROGRAM

YMCA Childcare Resource Service
2018.11 - 2021.12

FAMILY ADVOCATE/ STAGE 1 CALWORKS

YMCA Childcare Resource Service
2018.04 - 2018.11

FAMILY VISITATION MONITOR

Casa de Amparo
2016.01 - 2018.03

Bachelor of Arts - Latin American Studies: Literature And Folklore

UCLA
Genevieve Valenzuela