Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Genevieve Creech

Genevieve Creech

Glendale,CA

Summary

As a long time employee of Trader Joe’s, I not only gained valuable customer service skills, and formed relationships with the local community and neighbors, I also had the opportunity to create a substantial food and flower donation program , that aided in encouraging the company , as a whole, to implement the donation program as a company standard. They now work with countless food pantries and other charitable , non- profit organizations, nationwide, to provide all non-saleable food and flowers to those in need.

At the initial startup of my involvement, in 2008 , we were even providing fruits, vegetables, and meats to a local wildlife sanctuary as well, until it closed a few years ago.

Overview

18
18
years of professional experience

Work History

Cashier / Stocker

Trader Joe's
02.2007 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier / Fabric Department Assistant

JOANN Fabrics And Crafts
10.2005 - 12.2005

I worked at this location briefly , I had also worked at a Nashville, TN location before moving to Sacramento.

I found this job to be very fulfilling, creatively!

I enjoyed helping customers find items for their creative projects, as well as hearing about what they were working on.

I was working at JoAnn’s part-time, and then resumed homeschooling my daughter full time. I was a stay-at-home mom prior to this job, and also prior to taking a position at Trader Joe’s.

Education

N/A - Commercial Art And Creative Writing

Mesa Community Colleges - Mesa Community College, Mesa, AZ

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer Relations
  • Organizational abilities
  • Professionalism and Courtesy
  • Product restocking
  • Guest inquiries
  • Inventory Management

Additional Information

I’m a passionate advocate for a zero waste, more sustainable lifestyle. I’m an avid gardener, with a small business to help with designing and maintaining gardens in my community.

I grow some of my own food in my personal garden, and am continually learning, to enhance my ability to provide more for my own use, as well as help others to do the same.

I enjoy time at home to create art, whether it’s watercolor painting, mixed media collage, sewing, jewelry making or writing.

I’m a nature enthusiast, spending much time outdoors either gardening , taking walks or hikes for exercise , and getting inspiration from native plant life, or other’s garden landscapes.

I prioritize my health, and enjoy sharing my knowledge about a plant based diet and lifestyle.

Timeline

Cashier / Stocker - Trader Joe's
02.2007 - 11.2023
Cashier / Fabric Department Assistant - JOANN Fabrics And Crafts
10.2005 - 12.2005
Mesa Community Colleges - Mesa Community College - N/A, Commercial Art And Creative Writing

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Genevieve Creech