Geni Millsaps
Coram,NY
Summary
Reliable Shift Leader with 6 years in healthcare, human services industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for clients and staff.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Personal Assistant/Website Developer/Marketing Assistant
Bella Vita Medi Spa & Salon/ Versai Event Hall
01.2023 - Current
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, and scheduling appointments.
- Organized and attended meetings and compiled related documents and reports.
- Sourced and ordered office equipment and supplies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Designed Websites and created up to date content to drive sales and bring in new clients
Direct Support Professional Supervisor
Eden 2 Programs
03.2019 - Current
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Led patient or group recreational activities for enhanced patient outcomes.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Developed rapport to create safe and trusting environment for care.
Baker/Party Planner
Cupcakesbymema
01.2009 - 06.2022
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Established merchandising, sales and profit objectives to drive business success.
- Cleaned and maintained kitchen equipment and oven.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
Assistant Store Manager
Payless Shoe Source
08.2006 - 06.2012
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Walked through store areas everyday to identify and proactively resolve issues negatively impacting operations.
Front End Food Cashier
Fays Fine Food
01.2005 - 02.2006
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma -
Western Suffolk BOCES
Northport, NY06.2006
Skills
- Proper Phone Etiquette
- Personal Security
- Cash Management
- Stock Maintenance
- Time Management
- Childcare Expertise
- Meeting Planning
- Public Relations
- Business Correspondence
- Customer Service
- Profit Enhancement
- Interior Decorating
- Culinary Skills
- Client Satisfaction
- Operations Support
- Marketing and Promotions
- Appointment Scheduling
- Customer Needs Assessment
- Spreadsheet Management
- Complex Problem-Solving
- Coordination Skills
- Organizing and Preparing Meetings
- Strong Interpersonal Skills
- Communication Skills
- Strong Problem Solver
- Project Management
- Grammar Understanding
- Report Analysis
- Self Starter
- Staff Collaboration
- Event Planning
- Schedule Management
- Microsoft Office
- Business Development
- Transporting Clients
- Problem Resolving
- Attention to Detail
- Staff Training
- Food Service Background
- Dedicated Team Player
- Workflow Improvements
- Calendar and Scheduling Software
- Housekeeping
- Scheduling
- Training
Certification
- Mandated Reporter Training
- AMAP
- SCIP
- CPR and FIRST AID
Timeline
Personal Assistant/Website Developer/Marketing Assistant
Bella Vita Medi Spa & Salon/ Versai Event Hall
01.2023 - Current
Direct Support Professional Supervisor
Eden 2 Programs
03.2019 - Current
Baker/Party Planner
Cupcakesbymema
01.2009 - 06.2022
Assistant Store Manager
Payless Shoe Source
08.2006 - 06.2012
Front End Food Cashier
Fays Fine Food
01.2005 - 02.2006
High School Diploma -
Western Suffolk BOCES
- Mandated Reporter Training
- AMAP
- SCIP
- CPR and FIRST AID
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