Summary
Overview
Work History
Education
Skills
Timeline
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Geniah Moore

Maryland Heights,MO

Summary

Proven track record of enhancing operational efficiency and customer satisfaction across various roles, including a pivotal position at FedEx. Expert in warehouse safety and package handling, coupled with exceptional relationship-building skills. Achieved significant improvements in package handling efficiency and debt recovery rates, demonstrating a strong ability to adapt and excel in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Package Handler

FedEx
07.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.

Care Manager

Sunrise Senior Living
03.2022 - 09.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Assessed clients and developed plans to meet needs.

Sale Associate

Walmart
12.2020 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Canes

Crew Member
07.2020 - 11.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Credit And Money Management

Stl Youth Program
04.2020 - 08.2020
  • Increased efficiency in collections, utilizing advanced software tools for tracking and reporting purposes.
  • Enhanced debt recovery rates by implementing effective collection strategies and tactics.
  • Negotiated payment plans with delinquent customers, achieving successful repayment outcomes without legal intervention.
  • Developed strong relationships with clients to facilitate negotiations and improve payment terms.

Education

Vashon High School

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Daily living assistance
  • Basic Housekeeping
  • Meal Preparation
  • Dementia Care
  • Multi-tasking strength
  • Outgoing Personality
  • Customer Service
  • Packaging and Labeling
  • Picking and Packing
  • Quick-learning
  • Efficient multitasking
  • Dependable and reliable
  • Order Processing

Timeline

Package Handler

FedEx
07.2024 - Current

Care Manager

Sunrise Senior Living
03.2022 - 09.2024

Sale Associate

Walmart
12.2020 - 03.2023

Canes

Crew Member
07.2020 - 11.2020

Credit And Money Management

Stl Youth Program
04.2020 - 08.2020

Vashon High School

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Geniah Moore