Summary
Overview
Work History
Education
Skills
Timeline
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Genie Padilla

Santa Maria,CA

Summary

Driven and dynamic professional with a proven track record at Robbins Ranch, enhancing ranch productivity through innovative management and technology. Excelled in customer relations and conflict resolution at air Bnb significantly boosting customer satisfaction. Skilled in business management and animal health, demonstrating a unique blend of technical and interpersonal abilities.

Overview

15
15
years of professional experience

Work History

Ranch Manager

Robbins Ranch
12.2022 - Current
  • Performed repairs and preventive maintenance on equipment and property
  • Examined animals for signs of sickness and overall health
  • Enhanced animal welfare through proper nutrition, healthcare, and monitoring procedures.
  • Maintained ranch records and documentation.
  • Increased overall efficiency with the implementation of new technologies and equipment in ranch operations.
  • Improved ranch productivity by implementing efficient management strategies and resource allocation.
  • Boosted revenue with strategic marketing efforts to promote the sale of livestock and agricultural products.

Manager of AIRBNB

Mark Fabing
10.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service
  • Resolved conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.

Assistant

Self
09.2018 - 04.2021
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.

Autistim Counselor

Self
07.2016 - 12.2018
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.

Child Development Assistant

Lompoc Unified School District
08.2015 - 06.2016
  • Prepared children for success in classroom settings through encouragement and exploration of learning activities.
  • Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
  • Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
  • Conducted child health, sensory and behavioral screenings and prepared observation results.

Server

Red Robin
04.2009 - 08.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor - Psychology

Unlv
Las Vegas, NV
2014

Skills

  • Animal Health
  • Customer Service
  • Physical Strength
  • Safety practices
  • Customer Relations
  • Office Administration
  • Inventory Control
  • Business Management

Timeline

Ranch Manager

Robbins Ranch
12.2022 - Current

Manager of AIRBNB

Mark Fabing
10.2022 - Current

Assistant

Self
09.2018 - 04.2021

Autistim Counselor

Self
07.2016 - 12.2018

Child Development Assistant

Lompoc Unified School District
08.2015 - 06.2016

Server

Red Robin
04.2009 - 08.2015

Bachelor - Psychology

Unlv

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Genie Padilla