Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geniece Williams

Houston,Texas

Summary

Passionate devoted worker 5+ years Amazon employee with many different skills and qualifications.10+ years Customer service experience and medication technician Caregiver.

Overview

16
16
years of professional experience

Work History

Associate Partner HR HOU3

Amazon
04.2023 - Current
  • Escalating appropriately to a senior HR team member when discrepancies or escalations arise with associate interactions such as LOA, accommodations, or other employee relations issues
    * Supporting the HR team with new hire orientation by helping with necessary I-9 and paperless new hire employment documents, assigning and maintaining lockers and ensuring accurate timekeeping for those new hires
    * Assisting associates within the FC for access to HR services including guiding them through self-service options, when applicable and submitting trouble tickets on associates behalf, if needed as well as clearing trouble tickets assigned to the site
    * Partnering with HR and Managers on NACF Policy and Procedure to help drive productivity, quality and safety including coaching and corrective action, recommendations including termination and monitoring for delivery
    * Auditing time cards to communicate hours worked by associates to comply with Amazon standards for max time worked per day and week, clearing exceptions and researching, correcting and communicating attendance trends for unexcused absences for hourly associates and communicating that information to managers for follow up
    * Scrubbing rosters for associates with zero hours, monitoring the attendance hotline and researching individual time cards to maintain a clean roster
    * Ability to learn and navigate internal Amazon systems as resources to execute overall job duties
    * Assisting on the floor when needed during seasonal peak times or based on business needs
    * Acting as a communication coordinator within an FC which may entail updating visual communications, ACID TV displays and creating weekly Installments
    * Conducting HR Gembas or Champion for the Associate Interviews
    * Assisting managers when needed
    * Creating reports and assisting operations with research and analysis of trends with attrition, attendance, unpaid time, roster management.

Amazon packer and pick lifter

AMAZON FULFILLMENT HOU3/HOU6
06.2018 - 04.2023
  • Learning Ambassador Pack
  • Support new hires and cross training for the Outbound department
  • Organize and collect training data of associates training and progression
  • Partner with managers to determine the appropriate level of support for associates in training
  • Facilitate communication between learning team and area managers ensuring training is effective for associates
  • Outbound Pack Associate HOU3 FC Non-Sortable June 2018
  • Responsible for preparing items for shipping, as well as cleaning and preparing containers before placing goods in them
  • They are responsible for cleaning shipping containers, as well as labeling items and packing them into the shipping containers
  • Pick driver The primary responsibility of Amazon pickers includes gathering products to fulfill orders from the supervisors
  • Additionally, they also handle labeling different types of merchandise and ensuring the maintenance of adequate stock levels.

Medication technician/Caregiver

BROOKDALE SENIOR LIVING SOLUTIONS
08.2010 - 09.2017
  • Administered prescribed drugs
  • Assisting licensed nurses (RN or LPN) in providing safe and ethical care for clients
  • Responsible for dispensing oral and topical medications to residents per physician's order and properly document
  • Observe residents for symptoms and conditions that could be related to medication interactions, adverse drug reactions or medication side effects and report any problems to the nurse.

Hab technician

RESTART INC
02.2008 - 08.2010
  • Assist patients with intellectual and developmental disabilities to maintain and improve skills related to activities of daily living
  • Hab tech Work one-on-one in home and community settings as a companion and mentor for individuals who have cerebral palsy, an autism spectrum disorder, or an intellectual or developmental disability

Education

Associate of Science - HUMAN RESOURCE MANAGEMENT- Specialization, A.A.S

Houston Community College
Houston, TX
06.2024

ASSOCIATE OF ARTS -

Pitt Community College
Winterville, NC
06.2007

Skills

  • Amazon packer and pick lifter
  • Medication technician
  • Hab technician
  • Caregiver
  • Customer service

Timeline

Associate Partner HR HOU3

Amazon
04.2023 - Current

Amazon packer and pick lifter

AMAZON FULFILLMENT HOU3/HOU6
06.2018 - 04.2023

Medication technician/Caregiver

BROOKDALE SENIOR LIVING SOLUTIONS
08.2010 - 09.2017

Hab technician

RESTART INC
02.2008 - 08.2010

Associate of Science - HUMAN RESOURCE MANAGEMENT- Specialization, A.A.S

Houston Community College

ASSOCIATE OF ARTS -

Pitt Community College

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Geniece Williams