Genier Bennett
Kannapolis,North Carolina
Summary
Reliable Manager with a strong work ethic and a proactive approach. Well-versed in building productive relationships and exceeding company expectations. Skilled in goal management and team development within fast-paced, deadline-driven environments.
Overview
8
8
years of professional experience
Work History
Manager
Stallings Rock Store BBQ
Stallings, NC, NC
01.2017 - 08.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Store Associate
Aldi
Matthews, NC
04.2018 - 04.2019
- Assisted with loading and unloading deliveries from vendors.
- Addressed customer complaints in a professional manner.
- Ensured the cleanliness and tidiness of the store.
- Organized store displays to ensure maximum visibility of products.
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
Store Manager
Pita Pit
Indian Trail, NC
04.2016 - 04.2018
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
Education
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
Charlotte, NC05-2008
Skills
- Contract Management
- Operations Management
- Staff Development
- Expense Tracking
- Performance Management
- Policy Implementation
- Sales management
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Budget Control
- Staff Training and Development
- Schedule Preparation
- Marketing
References
References available upon request.
Timeline
Store Associate
Aldi
04.2018 - 04.2019
Manager
Stallings Rock Store BBQ
01.2017 - 08.2024
Store Manager
Pita Pit
04.2016 - 04.2018
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
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