Reliable Manager with a strong work ethic and a proactive approach. Well-versed in building productive relationships and exceeding company expectations. Skilled in goal management and team development within fast-paced, deadline-driven environments.
Overview
8
8
years of professional experience
Work History
Manager
Stallings Rock Store BBQ
Stallings, NC, NC
01.2017 - 08.2024
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Initiated new projects that resulted in increased productivity across all departments.
Provided leadership during times of organizational change or crisis situations.
Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Store Associate
Aldi
Matthews, NC
04.2018 - 04.2019
Assisted with loading and unloading deliveries from vendors.
Addressed customer complaints in a professional manner.
Ensured the cleanliness and tidiness of the store.
Organized store displays to ensure maximum visibility of products.
Assisted customers with product selection, pricing and availability.
Provided cash register operations and handled customer payments.
Stocked shelves with merchandise and maintained inventory levels.
Store Manager
Pita Pit
Indian Trail, NC
04.2016 - 04.2018
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Organized promotional events to increase product awareness.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.