Professional Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline

Genifer Schuster

Cal Farley's Boys Ranch
Amarillo,TX
14
years of professional experience

Dedicated professional experienced in higher education, social work, and case management. Expertise in mentoring, public speaking, and facilitating discussions to empower first-year students and enhance their academic and personal growth. Proven ability to connect individuals with essential resources, fostering resilience and success in college and beyond.

Work History

Family Preservation Case Manager

7 Months
Cal Farley's Boys Ranch | 01.2026 - Current
  • Provide trauma-informed case management, crisis intervention, assessments, service planning, parent education, advocacy, care coordination, and community outreach.
  • Developed tailored intervention plans to support family stability and child welfare.
  • Coordinated resources and services to enhance family preservation efforts effectively.
  • Facilitated communication between families, service providers, and community partners.

Export Control Officer

3 Years
West Texas A&M University | 01.2023 - 01.2026
  • Managed regulatory compliance, conducted training sessions to enhance understanding of export controls, reviewed contracts for compliance, and collaborated across campus to ensure adherence to regulations.
  • Led campus security initiatives to enhance safety protocols and emergency response procedures.
  • Developed and implemented training programs for staff on safety regulations and incident reporting.

Administrative Assistant IV

2 Years
West Texas A&M University | 01.2021 - 01.2023
  • Coordinated administrative operations for the Dean of the College of Education and Social Sciences.
  • Managed office communications and correspondence to enhance departmental efficiency.
  • Coordinated scheduling and logistics for meetings, events, and appointments.
  • Streamlined document management processes to improve accessibility and organization.

Administrative Assistant II/IV

8 Years
Texas Department of Criminal Justice | 01.2013 - 01.2021
  • Led administrative functions, supervised staff, ensured compliance with policies, and coordinated daily operations to maintain organizational efficiency.
  • Coordinated scheduling and logistics for departmental meetings and events, ensuring efficient time management.
  • Managed office supply inventory, streamlining procurement processes to enhance operational efficiency.
  • Developed and maintained filing systems, improving document retrieval speed and accuracy.

Education

Master of Science - Social Work

West Texas A&M University | Canyon | 01-2025
  • Capstone Project: MSSW Ethics Seminar, Presenter of the Effects of Trauma on Youth
  • Professional Development: Internship Ocean's Behavioral Hospital January 2025-November 2025
  • Professional Development: Internship with Veteran's Resource Center, January 2024-August 2024
  • Two-Year Scholar Program:Panhandle AHEC Scholar Program, January 2024-December 2025, Educational program designed to prepare health professions students for leadership within a rapidly changing healthcare system. Federally-recognized program offered nationwide by the Area Health Education Centers (AHEC) network. Program completion requires participation in a minimum of 160 contact hours of training (80 didactic, 80 experiential) over a two-year period. Core curriculum content includes behavioral health integration, interprofessional education, social determinants of health, cultural competency, practice transformation, and current/emerging health issues.

Bachelor of Science - Criminal Justice

West Texas A&M University | Canyon | 01-2022

GPA: Graduated with Honors

  • Study Abroad: San Miguel de Allende, Mexico, Social Work
  • Dean's List

Associate of Science - Criminal Justice Studies

Amarillo College | Amarillo | 12-2020
  • Dean's List
  • Honors

Skills

Student mentoring
Public speaking
Group facilitation
Leadership
Communication
Organization
Time management
Relationship building
Academic coaching
Conflict resolution
Professional writing
Microsoft Office

Professional Highlights

  • Former Amarillo College student with firsthand understanding of the first-year college experience.
  • First-generation/non-traditional college graduate who progressed from Amarillo College to earning a bachelor's degree with honors and a master's degree while working full-time and raising a family.
  • Experience in higher education, compliance, social work, and community outreach.
  • Passionate about mentoring, encouraging, and equipping students for academic and personal success.

Timeline

Family Preservation Case Manager

Cal Farley's Boys Ranch
01.2026 - CurrentRead More

Export Control Officer

West Texas A&M University
01.2023 - 01.2026Read More

Administrative Assistant IV

West Texas A&M University
01.2021 - 01.2023Read More

Administrative Assistant II/IV

Texas Department of Criminal Justice
01.2013 - 01.2021Read More

West Texas A&M University

Master of Science from Social Work
Read More

West Texas A&M University

Bachelor of Science from Criminal Justice
Read More

Amarillo College

Associate of Science from Criminal Justice Studies
Read More
Genifer Schuster