Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genila Nicely

Reno,NV

Summary

After fourteen years of administrative work at UNR, I retired in 2020. My responsibilities at the university included providing quality customer service at the Wolf Shop, managing the CLINIQUE counter, and supervising student workers. Although I enjoyed the clerical aspect of my job, I truly appreciated the opportunity to meet and connect with people from all over the U.S. and around the world.

With an enthusiastic and people-person personality, I take pride in my organization skills and professionalism. I am currently looking for a part-time position and would welcome an interview for the this position at TMCC. Recommendation letters can be provided upon request.

Overview

20
20
years of professional experience

Work History

Store Keeper III

Nevada Wolf Shop/University Of Nevada
11.2006 - 06.2020

Graduation Department - January 2014 - June 2020

  • Purchases of caps & gowns, graduation gifts (frames, souvenirs, leis), and floral.
  • Worked with professors and administrators to fit and order custom made gowns.
  • Continuing partnership with commencement office to market events/ information about Grad Fair.
  • Improved stock accuracy by conducting regular inventory counts and updating records accordingly.
  • Return gowns to the vendor.
  • Customer service.


Cosmetics Department - January 2009 - June 2020

  • Managing the cosmetics department, selling, buying cosmetics and skin care products.
  • Keeping the inventory low based on demand & supplies.
  • Established price and markup, and stocking.
  • Follow policies & procedures.
  • Keeping and tracking orders.
  • Customer service.


Department - January 2008 - December 2013

  • Accounts Receivable: Enter accounts into WPAdmin, enter students into WinPrism, bill agencies, report A/R sales via JV to University Controller's Office, reconcile A/R (WinPrism and Controller's), follow up.
  • Returned Checks: Attempt to notify customer of returned check, Place HOLD on students records, following procedures to report nonpayment to the police which eventually goes to Dist. Attn. office, reconcile A/R, follow up.
  • Miscellaneous: Assist in sales envelopes, assist with counting drawers, assist on registers.


Main Activities: receive and verify invoices, and purchase orders for goods and services, verify that transactions comply with financial policies and procedures, verify and process invoices and coding payment documents, prepare batches of invoices for data entry, data enter invoices for payment, process backup reports after data entry, send statements, and maintain updated accounts files and reports.


Cashier Department: November 2006 - December 2007

  • Worked as a cashier. I used the WinPrism Point of Sale Software, tender and modifications options of cash, check, credit card, gift card, transactions with discounts, price override, post void transactions, search for merchandise, daily register reports, exchange, refund merchandise and A/R sales, balancing the till, make deposit, and customer service.


Administrative Assistant II

University Inn/ University Of Nevada
07.2000 - 11.2006

Reservations and catering Coordinator

  • Duties encompass reservations, coordinating meetings, and organizing catering services, analyzed catering orders and meet with staff to set up equipment, supplies and menus to meet client expectations, individual and group reservations, preparing correspondence, and billings, between the guest, and the hotel, coordinating with national, and international groups for long-term stays through the use of advanced calendar planning.


Education

Associate of Applied Science - Business Administration

University FAESA
BRAZIL

Skills

  • Great Customer Service
  • Friendly and Personable
  • Positive Attitude
  • Self-motivated
  • Organized
  • Work ethic
  • WinPrism, WPAdmin, Data Entry
  • Personal Computer

Languages

English
Professional Working
Portuguese
Native or Bilingual

Timeline

Store Keeper III

Nevada Wolf Shop/University Of Nevada
11.2006 - 06.2020

Administrative Assistant II

University Inn/ University Of Nevada
07.2000 - 11.2006

Associate of Applied Science - Business Administration

University FAESA
Genila Nicely