Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Genine Durso

Smyrna,TN

Summary

Management professional with 20+ years of experience, able to lead multiple industries into profitability and conducive systems. Adept at managing high-profile client accounts and establishing strong business relationships which result in an overall increase in revenue and the attainment of defined corporate goals.

Work History

Financial Center Assistant Manager

Bank of America
  • Responsible for training and development of all incoming associates, including investment partners and home lending associates
  • The point of contact for 3 center POD scheduling
  • Keeping financial center compliant with state and federal financial law regulations
  • Hold business meetings weekly to unite separate lines of business, for education and cross knowledge as well as referral promotion and team building
  • Cash handling and balancing for individuals and vault services

Relationship Manager Lending Specialist

Bank of America
  • Assist clients with building financial literacy
  • Offer resources and knowledge to help clients with credit building and repair
  • Team up with partners in Merrill Edge, Home Lending and Small Business Banking to help clients make financially sound decisions to achieve goals
  • Help schedule and execute cash counts with FCM
  • Work with teammates and subordinates to help learn products to better serve our clients

Assistant office manager

Aspen Dental
  • Implement organizational systems to create easy flow office environment
  • Sit with patients one on one to discuss financial options
  • Work closely with insurance to ensure all claims are financially accurate

Merchandising Manager

Victoria’s Secret & PINK
  • Ran markdown reports, managed store replenishment and analyzed buying reports
  • Responsible for all floor sets, including detailing of rooms and marketing updates
  • Created visual marketing and styled window displays

Store manager

Claires
  • Managed multiple locations and scheduled staff to meet the needs of each business
  • Managed staff of 13 sales associate, 6 team leaders and 4 assistant managers
  • Managed budget for supplies and marketing needs
  • Completed weekly and monthly sales reports to track growth and loss.

Store Manager

Nine West
  • Managed staff of 19 sales associates, 3 team leaders and 1 assistant manager
  • Increase profits through effective sales training and troubleshooting profit loss areas
  • Completed profit and loss performance reports.

Education

Associates of Arts -

Nashville State Community College
Nashville, TN

High school diploma -

Cumberland County High School
Crossville, TN
01.2004

Skills

  • Financial reporting
  • Budgeting
  • Financial guidance
  • Proficient in medical coding
  • Reliable and punctual
  • Data analysis
  • Excellent communication skills
  • Office scheduling

Additional Information

Organizations

Junior Achievement

Teaching classes in their bis-park location at 100 oaks. Children are brought in with their school to spend 4 hours with us learning financial skills for budgeting. This gives kids that are in low to moderate income areas the chance to see what different college degrees and trade schools earn as a salary. They also get assigned a life scenario where they have to budget to ensure that they can pay bills and support their assigned families. You are given a group and they are encouraged to ask questions around finances and careers. I strive to apply to be on the board in this upcoming year

Better Money Habits

I am able to go within elementary, middle and high school classes to teach kids financial literacy. I bring power point presentations to help guide conversations and encourage open forum conversations around multiple aspects of financial guidance. The children get to learn about the banking industry but also the basic functions of checking, savings and investment accounts. In addition I was asked to go to the TSU campus to teach staff and coordinators financial literacy.

Timeline

Financial Center Assistant Manager

Bank of America

Relationship Manager Lending Specialist

Bank of America

Assistant office manager

Aspen Dental

Merchandising Manager

Victoria’s Secret & PINK

Store manager

Claires

Store Manager

Nine West

Associates of Arts -

Nashville State Community College

High school diploma -

Cumberland County High School
Genine Durso