Genisha Franklin
Fairfield,OH
Summary
Proficient and caring nursing team member offering over 10 years of patient-facing experience. Skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
13
13
years of professional experience
Work History
LPN
Mallard Cove Senior Living
2022.05 - Current
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
Medical Assistant
Dermatology and Surgery of Southern Ohio
2020.03 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
25 Again
2016.07 - Current
- Relayed messages from patients to physicians about concerns, condition updates or refill requests.
- Organized charts, documents and supplies to maintain team efficiency.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Used software to process patient payments and update accounts.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Communicated with patients by phone and via written correspondence.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Cleaned and disinfected chairs and equipment according to facility policy.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Contacted pharmacies to submit and refill patients' prescriptions.
Caregiver
The Bratburds
2015.05 - Current
- Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Worked to improve patient outlook and daily living through compassionate care.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
- Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
Medical Assistant
Better Foot And Family Care
2012.03 - 2016.06
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Communicated with patients by phone and via written correspondence.
- Assisted with technical treatments and entered information in patient records and charts.
- Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
- Assisted the physician in providing care to infants, children and adolescents.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Monitored patient stability by checking vital signs and weight.
- Organized charts, documents and supplies to maintain team efficiency.
Education
2 Year Technical Associate Degree - Medical Assistant
Southwestern Technical College
Cincinnati, OHLPN - Nursing
Hondros College of Nursing
West Chester, OH12.2021
Skills
- Inventory and supply management
- Professional bedside manner
- Medical billing
- HIPAA compliance
- Charting expertise
- Understands medical procedures
- Venipuncture and phlebotomy
- Communicating with patient families
- Medical terminology
- Patient scheduling
- Medical terminology knowledge
- Detail-oriented
- Specimens collection and processing
- Diet an weight loss ie: HCG, phentermine
- Hormone replacement therapy
Timeline
LPN
Mallard Cove Senior Living
2022.05 - Current
Medical Assistant
Dermatology and Surgery of Southern Ohio
2020.03 - Current
Medical Assistant
25 Again
2016.07 - Current
Caregiver
The Bratburds
2015.05 - Current
Medical Assistant
Better Foot And Family Care
2012.03 - 2016.06
2 Year Technical Associate Degree - Medical Assistant
Southwestern Technical College
LPN - Nursing
Hondros College of Nursing
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