Genivia Garcia DeLeon
Fort Worth,TX
Summary
Conscientious Nationally Certified Medical Assistant professional offering over 25 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented and knowledgeable NRCMA skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nationally Registered Certified Medical Assistant
Texas Health Physicians Group
07.2016 - 08.2018
- Educated patients about medications, procedures and physician's instructions
- Organized charts, documents and supplies to maintain team efficiency
- Recorded vital signs and medical history for 120 patients each day
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
- Contacted pharmacies to submit and refill patients' prescriptions
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare
- Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care
NRCMA/PreAuthorization and Referral Coordinator
USMD
11.2015 - 07.2016
- Scheduled patients according to availability, urgency and insurance authorization guidelines
- Managed up to 50 patient referrals daily through multi-line telephone system
- Communicated insurance authorization issues with patients to try to find an effective resolution
- Maintained a high level of professionalism when speaking to doctors and insurance companies
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
Nationally Registered Certified Medical Assistant
Family Healthcare Associates
11.2014 - 11.2015
- Cleaned, restocked and prepared exam rooms and medical equipment
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers
- Educated patients about medications, procedures and physician's instructions
- Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports
- Scheduled patients according to availability, urgency and insurance authorization guidelines
Manager/NRCMA
The Vine Medical Center
11.2013 - 11.2014
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives
- Managed day-to-day operations, including supervision and assignment delegation for twelve member team-member team
- Maintained open and professional team relationships to quickly identify and resolve issues
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms
- Interviewed patients to verify information, record medical history and confirm purpose of visit
- Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms
Medical Assistant Instructor
Corinthian Colleges
01.2011 - 11.2013
- Planned and executed activities to create balanced program focusing on instruction, demonstration, and work time
- Developed and deployed assessment strategies involving both oral and written approaches for an optimal review of student abilities
- Developed guides and course materials focused on reinforcing lecture information and helping students learn
- Established clear objectives for all lessons, modules, and projects, and administer routine evaluative examinations to assess course effectiveness
- Utilized hands-on curriculum and other teaching methods to educate students
Contract Medical Assistant
Precision Infrastructure, Inc.
01.2009 - 11.2012
- Organized charts, documents and supplies to maintain team efficiency
- Cleaned, restocked and prepared exam rooms and medical equipment
- Worked in collaboration with radiologists, sonographers and other healthcare team members
- Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories
- Recorded patient histories and filed supporting clinical data and diagnosis
Education
Medical Assistant Diploma - Medical Assisting
Education America
Ft. Woth, TX11.1999
High School Diploma -
O.D. Wyatt High School
Ft. Worth, TX05.1996
Skills
- Data entry
- Specimens collection and processing
- Charting expertise
- Understands medical procedures
- Patient scheduling
- Wound care and irrigation
- Venipuncture and phlebotomy
- Professional bedside manner
- Proper sterilization techniques
- Stocking supplies
- Documentation procedures expert
- Supply ordering
- Emergency response
- Cleaning equipment operations
- Information verification
- Document review
- Google, Windows, QuickBooks Accounting, Peachtree Accounting, EMR (AllScripts, BEMR, Epic, NextGen and Practice Fusion) systems
- Spanish to English translation
- Team collaboration
- Customer service
- Medical records management
- Interviewing
- Staff leadership and direction
- Schedule coordination
- POS systems
- Reporting and documentation
- Staff supervision
- Rapid 10-key data entry
- Medical terminology in English and Spanish knowledge
- Glucose testing
- HIPAA compliance
- ICD-9, ICD-10 and CPT coding
- Advanced anatomy knowledge
- Inventory and supply management
- Certified in Basic Life Support (BLS/CPR)
- Respiratory equipment training
- Analytical decision-making skills
- Conversant in English and Spanish
- First aid
- Lab equipment calibration
- Conflict resolution abilities
- Pulmonary function tests (PFTs)
- Electrocardiographs (EKG)
- Calm and level-headed under duress
- Understands mobility assistance needs
- IV discontinuation
- Clinical applications
- Using a scale
- Medical ambulatory equipment fitting
- Communicating with patient
- EKG set up and monitoring
- Vital sign monitors
- Diagnostic procedures
- Bilingual and fluent in Spanish
- Quick problem solver
- Detail-oriented
- Patient-handling equipment
- Medication inventory
- Administering medication (Sublingual, Orally, Topically, Optic and Injectables)
- Organization and planning
- CPR and BLS certified
- Staff performance evaluations
- Staffing management
- Critical thinking proficiency
- AED certification
- Talented in minor surgery assistance
- Dermatology training
- Medical histories and vital statistics
- Medical records
- Processing medical claims
- Medical practice management
- Medical office administration
- Medical team collaboration
- Ability to travel
- Educating medical patients
- Emergency medical treatment
- Medical decision-making experience
- Medical screening
Travel/Contract Employment
Travel/Contract Nationally Recognized Certified Medical Assistant
- Vortex Kotzebue, Alaska and surrounding villages 01/01/2024-Present Nationally Registered Certified Medical Assistant
- Privia Health Ft. Worth, Texas 07/2023-11/2023 Contract-Internal Medicine
- Loyal Source Government Services Pecos, Texas 05/2022-10/2022 Unaccompanied Immigrant Minors
- Tryfacta (Tarrant County Health Dept) Ft. Worth, Texas 01/2022-05/2022 Covid-19 Vaccinator
- Acuity International (FEMA) Boise, Idaho 10/2021-12/2021 Rapid Response
- Loyal Source Government Services Pecos, Texas 03/2021-10/2021 Unaccompanied Immigrant Minors
- Caliburn International (FEMA) Austin, Texas 01/2021-03/2021 Rapid Response
- Aya Healthcare (Disney/Marvel Studios) Atlanta, Georgia 10/2020-12/2020 Covid-19 Tester
- Krucial Staffing (Doctors Renaissance Hospital) Edinburg, Texas 07/2020-08/2020 Rapid Response
- HealthSource Global (University of CA Davies) Sacramento, California 05/2020-05/2020 Rapid Response
- Rapid Staffing (Swedish Hospital) Seattle, Washington 01/2020-03/2020 Rapid Response
- Aya Healthcare (Alina Women's Health) Minneapolis, Minnesota 12/2019-03/2020 Contract-OB/GYN
- Huffmaster Healthcare (University of CA San Diego) San Diego, California 12/2019-12/2019 Strike
- Krucial Staffing (FEMA) West Palm Beach, Florida 08/2019-10/2019 Hurricane Response
- Krucial Staffing (Dept. of Health Human Services) Carrizo Springs, Texas 07/2019-07/2019 Rapid Response
- Huffmaster Healthcare (University of CA San Diego) San Diego, California 05/2019-05/2019 Strike
- Favorite Healthcare (Dept. of Health Human Services) Tornillo, Texas 12/2018-12/2018 Rapid Response
- Huffmaster Healthcare (University of CA San Diego) San Diego, California 10/2018-10/2018 Rapid Response
Duties
- Patient Care EMR Assist staff and providers
- Injections Rooming POC Testing
- Medical Records Vitals Intake/Discharge
- Stocking Phlebotomy Data Entry
Certification
Nationally Registered Certified Medical Assistant
CPR/BLS Certified by the American Heart Association
FEMA Certifications (100, 200, 700, 800)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
Dr. Jennifer Christy Maniilaq Healthcare Pediatrician (907) 412-0321 Jennifer.Christy@maniilaq.org
Dr. Amelia Stutman Maniilaq Healthcare Family Medicine (907) 412-1171 Amelia.Stutman@maniilaq.org
Dr. Daniel Su Maniilaq Healthcare Family Medicine (360) 223-9354 Daniel.Su@maniilaq.org
Shelly Nordlum, RN Maniilaq Healthcare Nurse Manager (907) 412-2085 Shelly.Nordlum@maniilaq.org
Timeline
Nationally Registered Certified Medical Assistant
Texas Health Physicians Group
07.2016 - 08.2018
NRCMA/PreAuthorization and Referral Coordinator
USMD
11.2015 - 07.2016
Nationally Registered Certified Medical Assistant
Family Healthcare Associates
11.2014 - 11.2015
Manager/NRCMA
The Vine Medical Center
11.2013 - 11.2014
Medical Assistant Instructor
Corinthian Colleges
01.2011 - 11.2013
Contract Medical Assistant
Precision Infrastructure, Inc.
01.2009 - 11.2012
Medical Assistant Diploma - Medical Assisting
Education America
High School Diploma -
O.D. Wyatt High School
Nationally Registered Certified Medical Assistant
CPR/BLS Certified by the American Heart Association
FEMA Certifications (100, 200, 700, 800)
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