Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Genna Carrington

Pittsburgh,PA

Summary

Dynamic Dependency Mediator with extensive experience at Great Lakes Behavioral Health, achieving over 120 successful mediations that provided significant docket relief. Expert in conflict resolution and data management, leveraging strong communication skills to foster stakeholder engagement and drive case closure. Excels in cross-collaboration among sister agencies, committed to enhancing child welfare through effective mediation strategies, and close collaboration with CYF. Dedicated professional with a proven track record of attaining positive outcomes for families and individuals navigating challenging circumstances. Skilled in resolving complex dependency cases through expert mediation, conflict resolution, and a deep understanding of legal processes. Recognized for mediating contentious situations and diffusing conflicts to minimize families' stress, and achieve case objectives. Committed to upholding the best interests of children and ensuring equitable solutions while maintaining professionalism and confidentiality. Solution-focused Mediator known for high productivity and efficient task completion. Specializing in conflict resolution, active listening, and negotiation skills. Excel in communication, empathy, and problem-solving to effectively mediate disputes and foster cooperative solutions.

Overview

2
2
years of professional experience

Work History

Dependency Mediator

Great Lakes Behavioral Health
Pittsburgh, PA
02.2025 - Current
  • Completed over 150 dependency mediations in person at the Family Law Center and virtually over TEAMS.
  • Daily direct contact with family Court judges and staff, as well as other participants in the dependency process, including but not limited to: CYF case workers and supervisors, the county solicitor, guardians ad litem, and parent advocate attorneys.
  • Mediated over 120 disputes, with 90% of outcomes providing docket relief to the Courts.
  • Provide conflict resolution at the request of the Court, and provide an opinion to the Court about the trajectory of conflict resolution for cases to move them to closure.
  • Crafted a domestic violence mediator screening tool for custody mediators to comply with Kayden’s Law. • Created a case management system and provided monthly and yearly mediation statistics to stakeholders.

Medation Resource Naviagtor

RenthelpPgh
Pittsburgh, PA
01.2023 - 02.2024
  • Engage with client to facilitate successful landlord / tenant mediation agreements.
  • Conduct pre-mediation consultations with all stakeholders to identify key issues and supportive resources for dispute resolution.
  • Exhibit high-level communication skills to oversee thede-escalation of issues, utilizing criticalthinking to devise solutions that are fair and just for all parties.
  • Manage data across 3 platforms: JMP hubspot, RHP hubspot, and the emergency rental assistance database, acting in accordance with all regulatory compliance.
  • Provide direct outreach throughout all stages of the formal eviction hearing process.
  • Assist clients in applying for resources and managing the process throughout.

Education

Paralegal Certificate

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA
11-2022

Mediator Certification

The Conflict Lab
Pittsburgh PA
10-2022

Somatic Therapist Certification

North Carolina School of Advanced Bodywork
Charlotte, NC
01-1998

Dance/Literature

Bard College
Annandale-on-Hudson, NY
01-1997

Skills

  • Conflict resolution
  • Trama-informed approach
  • Somatic awareness
  • Alexander Technique
  • Mediation techniques
  • Data management
  • Regulatory compliance
  • Case management
  • Stakeholder engagement
  • Child Advocacy
  • Regulatory Compliance
  • Family Support
  • Courtroom Etiquette
  • Client Relations
  • Case Evaluation
  • Process Improvement
  • Client-Centered Approach
  • Case Documentation
  • Cross-functional Collaboration
  • Legal Compliance
  • Crisis Intervention
  • Parental Rights
  • Child Welfare
  • Case Management
  • Complex Negotiation
  • Effective Communication
  • De-escalation

References

References available upon request.

Timeline

Dependency Mediator

Great Lakes Behavioral Health
02.2025 - Current

Medation Resource Naviagtor

RenthelpPgh
01.2023 - 02.2024

Paralegal Certificate

East Stroudsburg University of Pennsylvania

Mediator Certification

The Conflict Lab

Somatic Therapist Certification

North Carolina School of Advanced Bodywork

Dance/Literature

Bard College