Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Genna Cook

Lafayette,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Babysitter/Nanny

Private Household
Lafayette, Louisiana
08.2024 - 05.2025
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Helping older children with homework assignments as directed by parents.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Completing light housekeeping tasks such as tidying up toys and homework supplies.
  • Establishing trust through consistent communication with both parents and kids.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Helped complete homework, school projects and chores.
  • Responsibly watched children while parents were out.
  • Communicated with parents about daily activities and any concerning behaviors.

Summer Camp Counselor

St. Matthew Catholic Elementary School
River Ridge, LA
05.2021 - 07.2023
  • Provided guidance and support to campers in a safe, encouraging environment.
  • Assisted with the planning and execution of daily activities for campers.
  • Supervised groups of children during recreational activities.
  • Ensured that all rules were followed at the camp grounds.
  • Encouraged positive behavior among campers through role modeling and reinforcement techniques.
  • Organized games and sports activities to keep campers entertained.
  • Maintained accurate records of attendance, behavior, and medical information for each camper.
  • Collaborated with other counselors to create fun learning experiences for campers.
  • Monitored swimming areas to ensure that safety protocols were being followed by all swimmers.
  • Provided first aid when needed in accordance with established procedures.
  • Resolved conflicts between campers using effective communication strategies.
  • Managed disciplinary issues according to established policies and procedures.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Maintained relationships and communicated with camper parents and family members.
  • Reported incidents and accidents to supervisors and completed necessary paperwork.
  • Informed campers of daily schedules and provided regular timing updates to prevent lateness to subsequent activities.
  • Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.

Hostess/Busser

Matt and Stacey Perrin's Restaurant
Harahan, LA
10.2017 - 03.2021
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Provided excellent customer service by addressing customer needs promptly.
  • Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.
  • Assisted servers in bussing tables when needed during busy periods.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Education

Bachelor of Science - Kinesiology Pre-Professional

University of Louisiana At Lafayette
Lafayette, LA
12-2025

High School Diploma -

Mount Carmel Catholic High School
New Orleans, LA
05-2021

Skills

  • Listening Intently
  • Collaboration/Teamwork
  • Computer Skills: email, social media, powepoint, google apps
  • Adaptability
  • Organization
  • Customer Service
  • Youth Supervision
  • Childcare Management
  • Routine Adherence
  • Interpersonal And Written Communication

Affiliations

  • Volunteering
  • OT Society at UL Lafayette
  • Music
  • Alpha Delta Pi at UL Lafayette
  • Softball and Volleyball teams a majority of my life

Accomplishments

  • Service Hour Awards in High School
  • Christian Action Award in Elementary School
  • Academic Awards in Elementary and High School

Timeline

Babysitter/Nanny

Private Household
08.2024 - 05.2025

Summer Camp Counselor

St. Matthew Catholic Elementary School
05.2021 - 07.2023

Hostess/Busser

Matt and Stacey Perrin's Restaurant
10.2017 - 03.2021

Bachelor of Science - Kinesiology Pre-Professional

University of Louisiana At Lafayette

High School Diploma -

Mount Carmel Catholic High School

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