GENNA LONG
Fort Mill,SC
Summary
Healthcare professional with extensive experience in remote patient care and clinical information management. Demonstrated success in enhancing patient satisfaction through quality services and evidence-based protocols. Strong communication skills and expertise in telecommunication technologies. Effective coordination with healthcare teams while ensuring confidentiality of medical records.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Telehealth Nurse
You Health Medical Group
02.2025 - Current
- Conducted ongoing patient assessments to monitor response, side effects, and adherence to pharmacotherapy.
- Implemented individualized care plans integrating evidence-based protocols with lifestyle and behavioral interventions.
- Provided patient education and motivational interviewing to support adherence, long-term behavior change, and improved health outcomes.
- Utilized telehealth platforms to deliver accessible, patient-centered care while promoting safety, engagement, and continuity of treatment.
- Collaborated with healthcare teams to coordinate patient care and services effectively.
- Documented patient interactions accurately in electronic health records systems.
- Educated patients on treatment options and medication management through virtual platforms.
- Maintained accurate electronic medical records in accordance with HIPAA guidelines.
Registered Nurse- Pre/ Post Anesthesia Care Unit
Piedmont Medical Center
Fort Mill, SC
08.2022 - Current
- Performed comprehensive assessments, ensuring safe recovery and reducing post-operative complications.
- Applied communication strategies to reduce patient and family anxiety.
- Developed individualized care plans to improve recovery outcomes and promote adherence.
- Collaborated across disciplines to provide safe, patient-centered care.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
Integrative Health & Nutrition Coach
BODI
10.2022 - 09.2024
- Delivered personalized health coaching that blended nutrition education, mental wellness strategies, and lifestyle support.
- Empowered clients to build healthier relationships with food, body image, and stress management.
- Offered evidence-based guidance in areas such as mindful eating, balanced meal planning, and fitness integration.
- Promoted holistic well-being through motivational interviewing and goal-directed coaching.
Registered Nurse - PACU
Saint Francis Hospital
Roslyn, NY
08.2014 - 04.2021
- Delivered post-anesthesia and infusion recovery care, including monitoring of ketamine infusions.
- Implemented crisis intervention skills to respond to emergent needs and de-escalate high-stress situations.
- Partnered with physicians and interdisciplinary staff to optimize recovery and continuity of care.
- Trained new staff on facility procedures and best practices.
- Collaborated with physicians, nurses and other healthcare professionals to ensure quality patient care.
Family Practice - Chronic Care Manager
Halper Family Medicine
Rockville Centre, NY
04.2019 - 04.2020
- Provided remote telehealth care management for patients with complex, chronic, and psychiatric conditions.
- Assessed patient needs through comprehensive health evaluations and interviews.
- Developed individualized care plans, integrating behavioral health and medical needs.
- Established trusting patient relationships through motivational interviewing and supportive counseling.
- Implemented patient education programs to promote health literacy and self-management.
- Monitored patient progress and adjusted care plans as necessary for optimal outcomes.
- Coordinated with providers and community services to ensure continuity and quality of care.
Registered Nurse - Critical Care
South Nassau Communities Hospital
Oceanside, NY
01.2012 - 10.2018
- Delivered acute and crisis care for psychiatric, trauma, and medically complex patients.
- Precepted and supervised nurses, fostering professional growth and team collaboration.
- Supported patients through withdrawal, suicidality, and end-of-life care with compassion and professionalism.
- Reviewed lab results and communicated findings to patients and family members promptly and clearly.
- Applied crisis de-escalation techniques to promote safety and stability.
Registered Nurse - Telemetry Unit
South Nassau Communities Hospital
Oceanside, NY
05.2010 - 01.2012
- Delivered psychiatric and medical care for patients with co-occurring conditions.
- Served as charge nurse, resolving complex patient issues and ensuring safe transitions.
- Coordinated voluntary and involuntary psychiatric transfers in accordance with patient safety and care needs.
Education
Master of Science - Nursing
Ohio University
Athens, OH05.2025
Bachelor of Science - Nursing
SUNY Delhi
Delhi, NY12.2013
Associate of Science - Nursing
Nassau Community College
Garden City, NY12.2009
Bachelor of Arts - Psychology & Criminal Justice
University of Albany
Albany, NY05.2006
Skills
- Psychiatric assessment
- Crisis intervention
- Evidence-based treatment planning
- Patient advocacy
- Behavioral interventions
- Medication management
- Patient education
- Interdisciplinary collaboration
- Telehealth care delivery
- CPR, ACLS, PALS certification
Certification
- Psychiatric Mental Health Nurse Practitioner (PMHNP-BC), ANCC, 2025026357, 2025-2030
- Advanced Practice Registered Nurse, SC, APN.30508
- Registered Professional Nurse, South Carolina (compact RN), 259584, New York, 626318
- Certified Critical Care Registered Nurse (CCRN), 2014-Present
- CPR/ BLS, current
- ACLS, current
- PALS, current
Timeline
Telehealth Nurse
You Health Medical Group
02.2025 - Current
Integrative Health & Nutrition Coach
BODI
10.2022 - 09.2024
Registered Nurse- Pre/ Post Anesthesia Care Unit
Piedmont Medical Center
08.2022 - Current
Family Practice - Chronic Care Manager
Halper Family Medicine
04.2019 - 04.2020
Registered Nurse - PACU
Saint Francis Hospital
08.2014 - 04.2021
Registered Nurse - Critical Care
South Nassau Communities Hospital
01.2012 - 10.2018
Registered Nurse - Telemetry Unit
South Nassau Communities Hospital
05.2010 - 01.2012
Master of Science - Nursing
Ohio University
Bachelor of Science - Nursing
SUNY Delhi
Associate of Science - Nursing
Nassau Community College
Bachelor of Arts - Psychology & Criminal Justice
University of Albany
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