Genna Mack
Student
434 Keystone Court Bath,PA
Summary
Current undergraduate sophomore double majoring in Psychology and Nutrition and Dietetics with dozens of hours of classroom experience in Psychology and STEM related classes. 3 years of customer service experience in a retail setting. Has experience preparing food and following proper food safety guidelines.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Dining Hall Worker
Messiah University
Mechanicsburg, PA
08.2020 - Current
- Followed proper food safety guidelines to prepare food.
- Checked dining area supplies, including condiments and wrapped silverware, and replenished low stock.
- Served meals to students and employees.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Cashier/Self-Checkout Assistant
Wegmans Food Markets
Bethlehem, PA
06.2018 - Current
- Provided incredible customer service by answering customer questions and fulfilling requests.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped new team members learn POS system operation.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refused alcohol sales to underage customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked with a team to complete tasks as effectively and efficiently as possible.
Education
Nutrition Sciences And Psychology
Messiah University
Mechanicsburg, PA 08.2020 - Current
- Psychology
Northampton Community College
Bethlehem, PA 08.2019 - 05.2020
High School Diploma -
Commonwealth Charter Academy
Harrisburg, PA 09.2017 - 06.2021
Skills
Food running
Verbal and written communication
Staff Training
Product knowledge
Basic math skills
Cleaning and sanitizing
Customer Relations
Cash register operation
Liquor law compliance
Stocking and replenishing
MS Office
Timeline
Dining Hall Worker
Messiah University
08.2020 - Current
Nutrition Sciences And Psychology
Messiah University
08.2020 - Current
- Psychology
Northampton Community College
08.2019 - 05.2020
Cashier/Self-Checkout Assistant
Wegmans Food Markets
06.2018 - Current
High School Diploma -
Commonwealth Charter Academy
09.2017 - 06.2021