Genna Mallory
Minneapolis,MN
Summary
Dynamic logistics professional with proven success at Murphy Logistics, excelling in customs compliance and shipment tracking. Adept at enhancing operational efficiency through process improvements and effective communication. Skilled in warehouse operations and team training, fostering a collaborative environment that drives productivity and customer satisfaction.
Overview
13
13
years of professional experience
Work History
International Freight Coordinator
Murphy Logistics
05.2018 - Current
- Successfully operated the Minneapolis Port CFS, CES, and FTZ as the bonded warehouse for US Customs
- Coordinated freight shipments to ensure timely delivery and adherence to schedules.
- Managed communication between carriers, freight brokers and clients to streamline logistics operations.
- Developed and maintained accurate shipping documentation and records for US Customs compliance.
- Implemented process improvements that enhanced operational efficiency within the freight team.
- Coordinated with US Customs and freight brokers to schedule, set up and assist in the completion of intensive freight exams
Logistics Coordinator
Capital Express
02.2015 - 04.2018
- Coordinated shipment schedules to enhance delivery efficiency across logistics network.
- Developed training programs for new staff, enhancing team productivity and knowledge retention.
- Led cross-functional teams to successfully execute complex logistics projects and initiatives.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Utilized advanced software tools for tracking shipments, improving visibility and accountability within the supply chain.
Server
Perkins Family Restaurant
07.2012 - 12.2014
- Delivered exceptional customer service, enhancing dining experience and ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed cash register transactions accurately, maintaining financial integrity.
- Trained new servers on menu knowledge and customer service protocols.
Education
High School Diploma -
Princeton High School
Princeton MN Skills
- Warehouse operations
- Shipment tracking
- Documentation handling
- Route planning
- Customs compliance
Timeline
International Freight Coordinator
Murphy Logistics
05.2018 - Current
Logistics Coordinator
Capital Express
02.2015 - 04.2018
Server
Perkins Family Restaurant
07.2012 - 12.2014
High School Diploma -
Princeton High School