Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Genna Missett

Seattle,WA

Summary

Business analyst with 19 years of experience in solution analysis, documentation, testing, implementation, and support of ERP and HCM systems. Expertise in process mapping and data modeling, with a strong focus on optimizing technology systems for enhanced efficiency. Proven ability to collaborate with stakeholders to identify business needs and deliver data-driven recommendations that improve system performance. Recognized for analytical skills and attention to detail, contributing to the alignment of information systems with organizational goals.

Overview

19
19
years of professional experience

Work History

Senior Consultant

CGI
Fairfax, VA
09.2015 - 12.2025
  • Directed overall operations of financial ERP system gap analysis to enhance business processes.
  • Spearheaded a team of senior application analysts to monitor and implement improvements.
  • Developed and documented requirements, functional design, process flows, use cases, and test scripts using JIRA.
  • Coordinated system testing and user acceptance testing to ensure quality deliverables.
  • Facilitated coordination meetings and training sessions with stakeholders to prioritize tasks.
  • Acted as client-facing functional subject matter expert to address needs effectively.
  • Mentored junior staff members to foster professional growth and knowledge enhancement.
  • Managed project operations valued at $1M from inception to completion within budget.

Senior Solutions Analyst - HCM

T. Rowe Price
Baltimore, MD
02.2014 - 09.2015
  • Led operations for analysis, enhancement, and reengineering of core human capital management processes in Workday HCM cloud software.
  • Directed requirement and gap analysis sessions through effective stakeholder coordination across multiple business units.
  • Planned releases for improvements to Workday HCM application; coordinated analysis and testing of integrations and configurations.
  • Prepared detailed management reports and dashboards for submission to executive-level stakeholders.
  • Ensured continuity of existing configuration during five Workday upgrade releases through meticulous coordination efforts.
  • Boosted organizational efficiency by guiding cross-functional teams through three Workday business process enhancement releases.

Senior Consultant

CGI
Fairfax, VA
07.2006 - 02.2014
  • Managed all aspects of financial ERP system implementations and upgrades by steering teams of systems analysts.
  • Directed project operations, focusing on cost estimation, scheduling, and resource allocation.
  • Developed and evaluated questionnaires for software enhancement and business process reengineering.
  • Facilitated requirements gathering with a diverse audience, from end users to executives.
  • Conducted client meetings to report metrics and negotiate severity of software defects.
  • Ensured system quality management through defect triage and coordinated software releases.
  • Delivered $1M projects from inception to completion within established timelines.
  • Boosted organizational efficiency by directing six teams in Momentum software upgrades.

Education

Bachelor of Science - Information Sciences and Technology

Pennsylvania State University
University Park, PA

Skills

  • Agile methodologies
  • Requirements gathering
  • Systems analysis
  • Project and change management
  • Gap analysis and testing
  • Identity and access management
  • Project management
  • User Acceptance Testing
  • Quality assurance and control
  • Team leadership and training
  • Client relationship management
  • Problem solving
  • Mentoring junior staff
  • Financial ERP systems
  • Process modeling
  • Stakeholder engagement

References

References available upon request.

Timeline

Senior Consultant

CGI
09.2015 - 12.2025

Senior Solutions Analyst - HCM

T. Rowe Price
02.2014 - 09.2015

Senior Consultant

CGI
07.2006 - 02.2014

Bachelor of Science - Information Sciences and Technology

Pennsylvania State University

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