Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gennelyn Trosen

Oceana,CA

Summary

Personable and compassionate with natural ability to connect with patients and provide high-quality care. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support. Excelled in fast-paced environments at La Paloma Healthcare enhancing patient well-being and satisfaction.


Energetic, personable, and equipped with strong problem-solving abilities that are well-suited for roles requiring customer interaction and relationship building. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

La Paloma Healthcare
02.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Home Health Aide

Senior Helpers
10.2023 - 12.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Followed nutritional plans to prepare optimal meals.

Sales Associate

Kohl's Department Stores, Inc
06.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Sales Associate

Navy Exchange Mini Mart and Gas Station
05.2017 - 12.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Certified Nursing Assistant -

Western Training Medical Center
El Cajon, CA
12-2023

Bachelor of Science in Nursing -

Southeast Asian College, Inc.
Quezon City, Philippines
04-2007

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Cash register operation
  • Problem-solving skills
  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Basic life support
  • Adaptable

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.

Timeline

Certified Nursing Assistant

La Paloma Healthcare
02.2024 - Current

Home Health Aide

Senior Helpers
10.2023 - 12.2023

Sales Associate

Kohl's Department Stores, Inc
06.2023 - 12.2023

Sales Associate

Navy Exchange Mini Mart and Gas Station
05.2017 - 12.2017

Certified Nursing Assistant -

Western Training Medical Center

Bachelor of Science in Nursing -

Southeast Asian College, Inc.

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Gennelyn Trosen