Genneta Diane Kincaid
Wallingford,KY
Summary
Dynamic Outpatient Infusion Coordinator at UK St. Claire Healthcare with expertise in infusion therapy and patient scheduling. Proven ability to enhance patient care through effective communication and collaboration. Skilled in electronic health records management and committed to maintaining HIPAA compliance, ensuring patient confidentiality and safety in all interactions.
Overview
2026
2026
years of professional experience
Work History
Outpatient Infusion Coordinator
UK St. Claire Healthcare
Morehead, Kentucky
11.2017 - Current
- Coordinated patient schedules for infusion treatments and follow-up appointments.
- Managed inventory of infusion supplies and ensured availability for procedures.
- Assisted in training new staff on infusion protocols and operational procedures.
- Ensured compliance with HIPAA regulations related to patient privacy rights.
- Ensured all required documentation was completed accurately prior to administering an infusion therapy.
- Performed venipuncture for blood draws prior to infusions as needed.
- Facilitated communication between physicians, pharmacists, nurses and other healthcare professionals regarding drug therapy issues related to infusion treatments.
- Managed IV/ oral medication according to established protocols, ensuring accurate calculations of flow rates, volumes and concentrations of medication administered.
- Coordinated weekly work schedules for department employees.
- Managed patient flow and directed nurses and doctors to ensure medical assignments are completed on time.
- Maintained accurate and confidential patient records in accordance with HIPAA regulations.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Staff Nurse
Fleming County Hospital
Flemingsburg, Kentucky
08.2004 - 11.2017
- Assessed patient conditions and prioritized care in fast-paced emergency environment..
- Documented patient information accurately in electronic health record systems.
- Implemented infection control measures to maintain a safe environment.
- Trained new nursing staff on emergency protocols and best practices.
- Supported crisis management by responding swiftly to life-threatening situations.
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Facilitated communication between physicians, nurses, technicians, therapists, social workers, family members and other healthcare providers.
- Assisted in training new staff members on proper nursing protocols for emergency room operations.
- Assisted in the preparation of trauma victims for transfer or discharge from the hospital.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Managed intravenous lines, wound dressings, catheters, and other medical devices.
- Reviewed laboratory results promptly for accuracy and followed up on abnormal findings with physicians.
- Ensured compliance with all hospital policies, procedures, standards, and regulations.
- Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
- Provided emotional support for patients during stressful times.
- Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
- Administered medications, treatments, and vaccines as prescribed, adhering to strict safety protocols..
- Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
Outpatient Surgery Registered Nurse
Fleming County Hospital
Flemingsburg, Kentucky
- Collaborated with surgical teams to ensure smooth workflow.
- Administered medications and managed intravenous lines as needed.
- Documented patient information accurately in electronic health records.
- Maintained a sterile environment throughout surgical procedures.
- Monitored patient's condition during recovery period in PACU; adjusted IV fluids and administered medications as needed.
- Assessed patient's pre-operative health, reviewed medical history and documented vital signs.
- Performed pre-operative assessment of patients including physical exam, lab work, EKG and anesthesia evaluation.
- Managed post-operative pain management through use of PCA pumps or epidurals when indicated.
- Provided direct nursing care during the operative procedure as directed by surgeon and anesthesiologist.
- Demonstrated competency in scrubbing techniques for various types of surgeries such as orthopedic, vascular or general surgery cases.
- Ensured proper documentation of findings before, during and after surgery; reported changes in patient status to appropriate personnel promptly.
- Provided patient and family education regarding the surgical procedure, post-operative care and potential risks and complications.
- Evaluated effectiveness of nursing interventions; modified plan of care accordingly based on outcomes achieved or anticipated results not met.
- Assisted in positioning patients on operating table for optimal surgical access and comfort.
- Coordinated and delivered quality general and procedure-specific outpatient care with special emphasis in patients.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
Education
Associate of Applied Science - Nursing
Maysville Community And Technical College
Maysville, KY03-2004
Skills
- Infusion therapy and administration
- Patient scheduling and coordination
- Electronic health records management
- IV medication expertise
- Treatment plan coordination
- Patient education and engagement
- Team collaboration and communication
- Time management and organization
- Problem solving and critical thinking
- Attention to detail and accuracy
- Venipuncture proficiency
- Care coordination and support
- Clinical documentation and charting
- Direct patient care and support
- Staff scheduling and organization
- Protocol adherence and compliance
- Patient confidentiality and HIPAA compliance
- Infection control practices
- Informed consent processes
Timeline
Outpatient Infusion Coordinator
UK St. Claire Healthcare
11.2017 - Current
Staff Nurse
Fleming County Hospital
08.2004 - 11.2017
Outpatient Surgery Registered Nurse
Fleming County Hospital
Associate of Applied Science - Nursing
Maysville Community And Technical College
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