Extremely skilled Supervisory Program Specialist offering robust experience in exceptional program management and development principles, strategic planning, team leadership, and performance optimization, while demonstrating proficiency in customer service and best practices. Notable for successful project delivery and impactful contributions to organizational growth through innovation and operational excellence. My Years of service with CYS has taught me to be a personable and organized individual with strengths in effective communication and a passion for creating a positive workplace culture which produces efficient team collaborations I am committed to delivering successful program outcomes and fostering a collaborative work environment.
Serves as a Child and Youth Services Supervisory Program Specialist, with responsibilities for assisting the supervisor in the operation of an assigned CYS program, in accordance with all applicable regulations and standards by:
Providing program oversight and accountability for the performance of assigned staff, conducting written observations of staff during all hours of operation, evaluating employees based on established performance standards, and providing appropriate staff professional recognition and/or disciplinary action.
• Serves as a member of the CYS Program Plan Team to develop written strategies for program improvement, assists in maintaining DoD/Army certification for assigned program areas, helps ensure the program achieves and retains national accreditation or Army equivalent, and maintains accreditation/Army equivalent standards.
• Works cooperatively with other CYS managers to ensure the safety and well-being of children and youth IAW DoD, Army, and local policies and standards, in addition to providing seamless service and continuity of quality options for all children and youth.