Gennifer Robinson
Humble,TX
Summary
Healthcare professional with well-rounded skill set in patient care and medical support. Recognized for adeptly handling patient assessments and providing consistent, high-quality care. Known for fostering team collaboration and adaptability to changing healthcare environments, ensuring seamless patient experiences and outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Travel Licensed Vocational Nurse
ShiftKey
10.2022 - Current
- Delivered high-quality patient care in diverse clinical settings, adapting quickly to new environments which includes: LTAC Hospitals, Rehabilitation Hospitals, Neuro Skills Rehabilitation Centers, Detox Inpatient Facilities, SNFs and Private Duty Clients
- Assessed patients' conditions, prioritizing interventions based on urgency and clinical guidelines.
- Educated patients and families on treatment options, promoting adherence to healthcare plans and improving outcomes.
- Administered medications and treatment to patients and monitored responses.
- Improved patient outcomes by diligently monitoring vital signs and adjusting treatment plans accordingly.
- Enhanced patient care by efficiently managing multiple cases in high-stress environments.
- Educated patients and their families on health maintenance, disease prevention, and post-discharge care for optimal recovery.
- Achieved high levels of patient satisfaction, providing compassionate care and effectively addressing patient concerns.
- Reduced stress among patients and their families by offering clear communication and support throughout treatment process.
Travel Licensed Vocational Nurse
Ultra Staff
10.2014 - Current
- Responsible for coordinating hospital admissions and transfers
- Facilitates conference calls between providers to coordinate continuity of care
- Identify, resolve, and escalate issues, process deviations, and service failures to leadership
- Maintain regulatory compliance with all state and federal regulatory agencies including, but not limited to, CMS Conditions of Participation, EMTALA, DNV, and HIPAA
- Adhere to all company and departmental values, policies, processes, and procedures
- Maintain detailed and accurate documentation of all admissions, transfers, conference calls, and all other activities related to essential job functions
- Communicates accurately and timely with a multi-disciplinary team including but not limited to providers, nurses, administrators on-call, hospital leadership, partner facilities, and non-partner facilities
- Establish good rapport and cooperative working relationships with partner transfer centers, non-partner transfer centers, and all other referral sources
- Maintain a positive, professional, and collaborative demeanor in all interactions (oral, telephone, written, and electronic)
- Provide superior customer service by listening, communicating empathetically and effectively in all interactions (oral, telephone, written, and electronic)
- Adapt to change with a willing and innovative spirit
- Meets all individual and departmental goals and quality standards as assigned
- Safeguard sensitive and confidential company information including patient PHI in remote work environment
- Apply clinical knowledge derived from education and experience as a foundation for gathering and reporting appropriate clinical data to ensure continuity of care
- Perform other duties as assigned
LVN TRANSFER CENTER COORDINATOR
Emerus 24 Hour Emergency Rooms
09.2024 - 06.2025
- Responsible for coordinating hospital admissions and transfers
- Facilitates conference calls between providers to coordinate continuity of care
- Identify, resolve, and escalate issues, process deviations, and service failures to leadership
- Maintain regulatory compliance with all state and federal regulatory agencies including, but not limited to, CMS Conditions of Participation, EMTALA, DNV, and HIPAA
- Adhere to all company and departmental values, policies, processes, and procedures
- Maintain detailed and accurate documentation of all admissions, transfers, conference calls, and all other activities related to essential job functions
- Communicates accurately and timely with a multi-disciplinary team including but not limited to providers, nurses, administrators on-call, hospital leadership, partner facilities, and non-partner facilities
- Establish good rapport and cooperative working relationships with partner transfer centers, non-partner transfer centers, and all other referral sources
- Maintain a positive, professional, and collaborative demeanor in all interactions (oral, telephone, written, and electronic)
- Provide superior customer service by listening, communicating empathetically and effectively in all interactions (oral, telephone, written, and electronic)
- Meets all individual and departmental goals and quality standards as assigned
- Safeguard sensitive and confidential company information including patient PHI in remote work environment
- Apply clinical knowledge derived from education and experience as a foundation for gathering and reporting appropriate clinical data to ensure continuity of care
Licensed Vocational Nurse
OPTUM/United Healthcare Group Wellmed
10.2021 - 05.2025
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Advocated for patients'' needs effectively, working closely with healthcare providers to develop and implement appropriate care plans.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Improved patient satisfaction by providing compassionate and attentive care.
- Conducted comprehensive assessments of newly admitted patients, identifying individual needs and developing tailored nursing interventions accordingly.
- Educated family members on proper caregiving techniques, alleviating stressors associated with caring for loved ones at home.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Safeguarded patient confidentiality by adhering to HIPAA regulations and maintaining secure medical records.
- Coordinated patient assessments and developed individualized care plans to meet diverse healthcare needs.
- Managed interdisciplinary communication to ensure continuity of care and enhance patient outcomes.
- Conducted regular follow-ups with patients, monitoring progress and adjusting care strategies as necessary.
- Educated patients and families on treatment options, self-care techniques, and available resources for support.
- Collaborated with healthcare providers to implement quality improvement initiatives within case management processes.
- Educated patients and their families on disease management strategies, promoting self-care and adherence to treatment regimens.
- Coordinated referrals to specialists, facilitating efficient access to necessary services for optimal patient care.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for patients and families.
- Delivered compassionate care to patients with life-limiting illnesses, ensuring comfort and dignity throughout treatment.
- Educated patients and caregivers on palliative care options, enhancing understanding of disease management strategies.
Licensed Vocational Nurse/ Wound Care Nurse
Cornerstone LTAC Hospital
06.2017 - 05.2021
- Monitored patient vital signs, documenting changes and reporting concerns to nursing staff.
- Administered medications and treatments according to care plans and physician orders.
- Assisted in developing individualized care plans for patients, ensuring tailored approaches to health needs.
- Collaborated with multidisciplinary teams to coordinate patient care and enhance recovery outcomes.
- Educated patients and families on medication management, health maintenance, and wellness strategies.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient data management.
- Ensured compliance with safety protocols and infection control measures within clinical settings.
- Provided emotional support to patients and families, fostering a compassionate healthcare environment.
- Assisted with admissions, appointments, transfers, and discharges.
- Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.
- Fostered a positive work environment by collaborating with colleagues, sharing knowledge, and mentoring new nursing staff members.
- Assessed and monitored patient wounds, ensuring optimal healing conditions.
- Educated patients and families on wound care management and preventive strategies.
- Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
- Treated and carefully tended to vascular and diabetic ulcers.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Provided post-surgery treatment and care for patients with ostomies.
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
- Educated patients and caregivers on proper at-home wound care, promoting self-management and reducing complications.
- Effectively managed inventory of supplies, ensuring availability of necessary materials for timely delivery of care to patients.
- Coordinated patient care plans to ensure comprehensive support and optimal health outcomes.
- Monitored and evaluated patient progress, adjusting interventions as needed for improved recovery.
Education
LPN Diploma - Nursing Practice
Delta College
Slidell, LA08-2014
Skills
- Critical Thinker
- Patient Triage
- Organization
- Problem Resolution
- Knowledgeable
- Dependable
- Fast Learner
- Effective Communication
- Team Building
- Supervision of CNAs
- Patient/Family Advocate/Educator
- Case Management
- Compassionate Care
Accomplishments
United States Army Active/Reserve Veteran
Enlisted May 2001-2009
Certification
ACLS
BLS
Timeline
LVN TRANSFER CENTER COORDINATOR
Emerus 24 Hour Emergency Rooms
09.2024 - 06.2025
Travel Licensed Vocational Nurse
ShiftKey
10.2022 - Current
Licensed Vocational Nurse
OPTUM/United Healthcare Group Wellmed
10.2021 - 05.2025
Licensed Vocational Nurse/ Wound Care Nurse
Cornerstone LTAC Hospital
06.2017 - 05.2021
Travel Licensed Vocational Nurse
Ultra Staff
10.2014 - Current
LPN Diploma - Nursing Practice
Delta College
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