Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Genny Valles

Genny Valles

Odessa,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level SHIPPING AND RECEIVING position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shift Leader

SUBWAY®Restaurants
07.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enforced company policies and regulations with employees.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.

Boiler Operator

FMC Carswell
03.2019 - 05.2023
  • Adjusted valves and controls to set specified water level and steam pressure of boiler.
  • Monitored heating and cooling system performance through alarms, temperature and pressure differentials.
  • Observed boiler and auxiliary units to detect malfunctions, change burners and tighten pipes and fittings.
  • Observed pressure, temperature and draft meters to verify correct operation of automatic combustion control systems, feed water regulators and burners.
  • Used automatic gas feeds and pumps to fire gas-fed boilers.
  • Used chemical testing kits and oxygen scavengers to test and treat boiler feed water.
  • Maintained boiler room log by recording meter and gauge data readings, water test results and quantity of fuel consumed.
  • Verified appropriate degree of water softness by maintaining chemical treatment programs and regulating steam flow.
  • Trained new operators on job responsibilities and safety issues and standards.
  • Trained 12 new operators on job responsibilities and safety issues and standards.
  • Inspected systems, equipment and components to determine maintenance needs.
  • Conducted preventive, corrective and predictive maintenance actions.
  • Oversaw start-up, operations and shutdown procedures.
  • Collected and tested water samples from cooling towers and other systems.
  • Worked with large HVAC systems such as boilers, chillers and furnaces.
  • Analyzed problems and took appropriate action to maintain continuous and reliable operation of equipment and systems.

Undercar Specialist

FMC Carswell
Fort Worth, TX
06.2019 - 08.2020
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Changed tires, Rotated tires, and Balanced tires
  • Oil changes
  • Paid attention to detail while completing assignments.

Manager on Duty

Church's Chicken
03.2013 - 06.2015
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

CASHIER

FAMILY DOLLAR
02.2011 - 01.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.

Education

GED -

FORT WORTH ISD
FORT WORTH
06.2015

Skills

  • Outcomes Tracking
  • Shift Checklists
  • Shift Paperwork Completion
  • Team Supervision
  • Daily Workflows
  • OSHA Regulation Compliance
  • Technical Proficiency
  • PPE Requirements

Certification

  • OSHA Training - 2017
  • NCCER Training - 2017

Timeline

Shift Leader

SUBWAY®Restaurants
07.2023 - Current

Undercar Specialist

FMC Carswell
06.2019 - 08.2020

Boiler Operator

FMC Carswell
03.2019 - 05.2023

Manager on Duty

Church's Chicken
03.2013 - 06.2015

CASHIER

FAMILY DOLLAR
02.2011 - 01.2013

GED -

FORT WORTH ISD

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Genny Valles