Genoveva Alejandre
Lancaster
Summary
Conscientious Certified Medical Assistant offering over 10 years experience in fast-paced correctional clinic settings. Competent in organizing charts, preparing patient rooms and supporting doctors through collecting vitals and office administration. Positive and upbeat with excellent communication skills. Authorized to work in the US for any employer
Overview
15
15
years of professional experience
1
1
Certification
Work History
PSA/CMA
HIGH DESERT MEDICAL GROUP
Palmdale
12.2022 - Current
- Smile and make eye contact when greeting patients and other customers.
- Demonstrate care, concern, and courtesy when interacting with all internal or external customers.
- Receiving and transferring phone calls with proper phone etiquette.
- Scheduling appointments, including same day or follow-ups when applicable.
- Promptly remove cancellations and no-shows form scheduler.
- Verifying insurances and eligibility.
- Collect applicable copays; print and balance cash reports.
- Maintain an accuracy rate of 95% or above when inputting patient statistics.
- Maintain neat, clean, and professional-looking work areas.
- Perform all other duties as assigned.
- Assist patients to exam rooms and obtain complete and accurate vital signs.
- Obtain and document all pertinent information in patient's charts.
- Anticipate, assist, and perform procedures ordered by the provider.
- Maintain timely patient flow and room availability.
- Maintain patient safety and confidentiality.
- Reinforce patient education and participate in patient teaching.
- Stock and maintain exam rooms, nursing stations, and individual workstations.
- Maintain a current, accurate surgical log, procedure log, lab log, and patient tickler files, as appropriate.
- Assist with training and orientation of new personnel.
- Assume responsibility for none narcotic medications as assigned.
- Float to assist in other areas of the clinic as needed.
- Maintain crash cart, emergency drugs, and equipment as assigned.
- Perform other duties assigned.
Mental Health Medical Assistant
R.L. KLEIN & ASSOCIATES
Long Beach
07.2025 - 08.2025
- Verifying patient information
- Securing medical records
- Ensuring confidentiality
- Processing physician requests as needed.
- Coordinating with the mental health team
- Streamline office procedures
- Ensure efficient communication among all team members, including psychiatrists and therapists.
- Maintaining a safe environment
- Following safety standards and procedures and complying with legal regulations.
- Act as a crucial link between patients and the mental health care team, ensuring smooth operations
Certified Medical Assistant
HOLA Recuperative Care
Palmdale
05.2022 - 06.2022
- Verify medication counts
- Vital signs
- Prepare, administer and document medications
- Check blood sugar
- Prepare meals
- Prepare patient rooms for admitting
- Complete admitting process
- Laundry
- Bed Checks
Certified Medical Assistant
Cross Country Healthcare
Sylmar
03.2022 - 05.2022
- Verify medication counts
- Vital signs
- Prepare, administer and document medications
- Check blood sugar
- Complete admitting process
- Provide facility tour to new clients
- Bed checks
Certified Medical Assistant
Emergent Medical Associates
Los Angeles
02.2021 - 12.2021
- Provide direct patient care to inmates at Twin Towers Jail.
- Escort them from the waiting room to exam rooms; prepare patients for exam or treatment.
- Discharge patients, vital signs, EKG's, medications/injections, blood draws, assist with procedures, provide patient education, follow clinical guidelines.
- Vital signs, EKG, POC, Specimen collection, Wound care, Medication/Vaccine administration (PO and Injection), Vision Acuity, Ear Lavage, Staple/Suture removal
- COVID testing and vaccination.
Nursing Attendant
Los Angeles County, Olive View-UCLA Med Ctr
02.2011 - 11.2019
- Provide basic care to patients
- Take patient vital signs and collect patient histories
- Report to RN or LVN
- Collect patient information about conditions and treatment plans from patients, caregivers, nurses and doctors
- Clean and sanitize patient areas
- Conduit between patients and nurses and doctors and record and communicate all issues to medical staff
- Transport patients to rooms or treatment units
- Set up equipment at a nurse or doctor's request
- Cleaning up after medical procedures
- Setting appointments, checking in patients
- Fielding phone calls from pharmacies about prescriptions and handling other administrative tasks
- Monitor patients for changes in vitals, report unusual changes in coloration, behavior, breathing, temperature or blood pressure
- Relay important information and issue directives to patients in a clear and concise manner
- Communicate effectively with a wide range of personality types
- Compassion and a willingness to go above-and-beyond in respecting the dignity of all patients
- Multi-tasking abilities
- Attention to detail, both in keeping records, conveying critical information
Education
High School Diploma -
Belmont High School
Los Angeles, CACertificate - Medical Assisting
Pasadena City College
Pasadena, CASkills
- Patient Care
- Medical terminology
- Microsoft Excel
- Customer service
- Teamwork
- Payroll
- Laboratory Experience
- Venipuncture
- Epic
- Nursing
- HIPAA
- Time Management
- Vital Signs
- Specimen Collection / Processing
- Clerical Experience
- Adaptability/Flexible
- Conflict Resolution
- Self Motivation
- Bilingual
- Primary care
- Decision Making
- Phone Etiquette
- Experience Administering Injections
- Hospital Experience
- Microsoft Office
- Administrative Experience
- Computer literacy
- Medical Records
- Medical Office Experience
- Communication
- Organization
- Computer skills
- Spanish
- Medical Scheduling
- Documentation review
- Leadership
- Phlebotomy
- EMR systems
- Anatomy Knowledge
- Medication Administration
Certification
- CPR Certification, 02/01/25, 02/28/27
- BLS American Heart Association
- Certified Medical Assistant
Languages
Spanish, Fluent
Timeline
Mental Health Medical Assistant
R.L. KLEIN & ASSOCIATES
07.2025 - 08.2025
PSA/CMA
HIGH DESERT MEDICAL GROUP
12.2022 - Current
Certified Medical Assistant
HOLA Recuperative Care
05.2022 - 06.2022
Certified Medical Assistant
Cross Country Healthcare
03.2022 - 05.2022
Certified Medical Assistant
Emergent Medical Associates
02.2021 - 12.2021
Nursing Attendant
Los Angeles County, Olive View-UCLA Med Ctr
02.2011 - 11.2019
High School Diploma -
Belmont High School
Certificate - Medical Assisting
Pasadena City College