Gent Kollqaku
Pompton Lakes,NJ
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Maintenance Technician
Planned Companies
04.2024 - Current
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Worked with vendors and contractors to fulfill mechanical repairs.
- Rewired and replaced faulty electrical components in equipment.
Electrical Apprentice
USIS
12.2023 - 04.2024
- Assisted journeyman electricians with installation, repair, and maintenance of electrical systems.
- Read and interpreted blueprints, schematics, and diagrams to ensure accurate wiring installations.
- Utilized hand and power tools to install wiring, conduits, and electrical components efficiently.
- Conducted system testing and troubleshooting.
Site Acquisition Specialist
Nettxio Inc
10.2021 - 11.2023
- Secured over 15+ strategic locations for infrastructure deployment, including small cell networks and cell towers.
- Managed zoning and permitting processes.
- Negotiated lease agreements with property owners.
- Directed small cell projects, identifying power and fiber sources, and compiled necessary SCIPs.
- Conducted on-site visits to finalize site selection and ensured regulatory compliance.
IT Support Specialist
Raiffeisen Bank
03.2021 - 10.2021
- Managed high levels of call flow and responded to technical support needs.
- Used ticketing systems to manage and process support actions and requests.
- Patched software and installed new versions to eliminate security problems and protect data.
- Monitored system performance to identify potential issues.
IT Support Specialist
Innercircle
01.2019 - 02.2021
- Resolved daily IT incidents for 100+ users, achieving a 95% resolution rate within SLA.
- Installed and configured operating systems and network tools.
- Provided remote and onsite support for software installations, hardware troubleshooting, and cabling.
Internet Installation Technician
Mediacom
01.2018 - 12.2018
- Installed and maintained internet connections for residential and commercial clients.
- Conducted diagnostics and resolved connection issues, improving client satisfaction.
- Reported daily progress to managers, maintaining transparency on installations and repairs.
Education
High School Diploma -
Bedri Pejani Highschool
Peja, KosovaBachelor of Science - Computer Science | Not Graduated Yet.
University of Business And Technology
PrishtinaSkills
- Commercial construction experience
- HVAC system maintenance
- Plumbing
- Painting
- Documentation
- Apartment maintenance
- Electrical troubleshooting
- Hand and power tools
- Building maintenance
- Project management
Languages
Albanian
Native or Bilingual
English
Full Professional
Timeline
Maintenance Technician
Planned Companies
04.2024 - Current
Electrical Apprentice
USIS
12.2023 - 04.2024
Site Acquisition Specialist
Nettxio Inc
10.2021 - 11.2023
IT Support Specialist
Raiffeisen Bank
03.2021 - 10.2021
IT Support Specialist
Innercircle
01.2019 - 02.2021
Internet Installation Technician
Mediacom
01.2018 - 12.2018
High School Diploma -
Bedri Pejani Highschool
Bachelor of Science - Computer Science | Not Graduated Yet.
University of Business And Technology
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