Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer Experience
Career Accomplishments
Career Accomplishments Portfolio Links
Public Speaking Engagements
Personality Profile
Favorite Interview Questions
Professional References
Social Media - Instagram
Timeline
Hi, I’m

Genta Guitron

Long Beach,CA
Genta Guitron

Summary

A proactive professional who is a firm advocate for developing and implementing robust, holistic employee and leadership development training programs centered on workplace violence prevention and issues impacting employee retention and organizational growth. Issues such as burnout, anxiety, and depression.

A member of the Association of Threat Assessment Professionals (ATAP), receives training from state and federal law enforcement agencies such as the FBI & LAPD.

As a Director for the National Association of College Stores (NACS) Foundation Board and NACS National Education Committee, regularly plays a pivotal role in shaping educational content for self-led platforms and regional and national training seminars on topics related to staff satisfaction, inclusive workplace cultures, and reducing interpersonal conflict.

Overview

15
years of professional experience

Work History

MSU Bookstore, Inc.

Chief Wellness Officer
01.2021 - Current

Job overview

  • Responsible for assessing the organizational 'fitness' and potential risks (both internal and external), developed and implemented a strategic solution to vulnerabilities.
  • Took the lead in the supervision, training, scheduling, recruitment, onboarding, and disciplinary actions of all employees at 8 locations, on-site and remote.
  • Created new job descriptions, organizational structure, onboarding & exit practices, procedures/policies, and annual budgets related to operational, HR, and travel needs.
  • Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development and employee retention efforts.
  • Drove innovation within the company by promoting creative thinking and supporting new initiatives.
  • Implemented new safety measures related to threat assessment and mental health, provided company-wide training programs related to safety practices, and enforced compliance with company, state, and federal regulations.
  • Developed and facilitated a 'Leadership Institute' training program for the Executive team and company supervisors.
  • Acted as the main point of contact in the CEO's absence, both on campus and throughout the community.
  • Scheduled meetings, created agendas, maintained calendars, built client relationships for our design studio, booked travel for executive and remote staff, and performed other administrative duties.
  • Implemented new a healthcare plan, wellness initiatives, processed payroll, and maintained all employee records in accordance with state and federal regulations.
  • Collaborated with cross-functional teams to ensure timely delivery of products and services to meet project deadlines.
  • Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.
  • Managed budgets effectively, prioritizing resource allocation for maximum impact on department and organizational goals.
  • Spearheaded numerous successful projects from conception to completion, showcasing strong project management abilities, including budget management.
  • Championed diversity initiatives in our hiring practices and training objectives, promoting an inclusive work environment where all employees felt valued and respected.
  • Developed and conducted training seminars through NACS and other industry associations.
  • Required to assess new business acquisitions, research employment law and state regulations for out-of-state assets, and Provides ongoing threat assessment support, including intake interviews, mental health support, and partnering with legal counsel when concerns arose related to employees, customers, or others as part of our threat mitigation policies.
  • Partnered with University Police, Legal, and the Department of the Dean of Students to address campus and student safety needs.
  • Complied with all state and federal labor, education, confidentiality, and mandatory reporting regulations.

CS Design Studio & Consciously Studio

Contributing Editor & Website Content Developer
01.2015 - 01.2021

Job overview

  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
  • Brainstormed ideas to create useful content for clients that was tailored to specific industries and target audiences.
  • Adapted writing styles based on different platforms such as social media, blog posts, and website content.
  • Met with clients to establish strategic intent or desired ROI from created content.
  • Utilized SEO software SURFER to maximize content visibility and drive traffic.
  • Worked closely with design teams to create visually appealing layouts that complemented written content effectively.
  • Enhanced publication quality by meticulously editing and proofreading articles for grammar, style, and content.
  • Utilized GRAMMARLY, HEMINGWAY EDITOR, and SQUARESPACE on a regular basis.
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Selected and edited photos for use in diverse projects.

Mt. Hood CC Bookstore

Procurement Coordinator/Assistant Manager
01.2009 - 01.2015

Job overview

  • Oversaw and participated in the daily operations of each of the following departments: {Accounts Payable, Guest Information Services, Bookstore Café, Shipping and Receiving, Point-of-Sale Associates}.
  • Partnered with stakeholders in developing and implementing annual budgets and action plans.
  • Took the lead in recruiting, retaining, scheduling, supervising a diverse workforce.
  • Created new onboarding, customer service, and sales training programs.
  • Focused on strength-based individual development plans, provided coaching and feedback to motivate the team.
  • Collaborated with cross-functional teams to ensure timely delivery of products and services, meeting project deadlines.
  • Responsible for the selection, purchase, merchandising, promotion, and fiscal management of all goods for resale.
  • Functioned as the Win Prism Conversion Project Manager, negotiated terms and contracts with 200 different vendors, and served as the Project Manager for annual store inventory.
  • Oversaw ecommerce and social media platforms.
  • Negotiated favorable supplier contracts for improved product quality and cost savings.
  • Developed strong relationships with key suppliers, enabling faster response times and better pricing options
  • Managed inventory levels effectively to avoid out-of-stock inventory, optimize warehouse space, and utilize open-to-buy and other financial management considerations.

Education

SHRM
California (Remote)

SHRM - Certificate from SHRM-CP & SHRM SCP
12.2024

University Overview

Status: In-Progress: Certification Pending (Test 2024)

SHRM
California (Remote)

SHRM - Certificate from Workplace Mental Health Ally
12.2024

University Overview

Status: In-Progress: Certification Pending (Test 2024)

Association of Threat Assessment Professionals
Los Angeles, CA

No Degree from Risk Mitigation And Threat Assessment

University Overview

Status: Mandatory Attendance to Maintain Membership (2022-Current)

Training provided throughout the year by ATAP is conducted by members of state and federal law enforcement agencies including the FBI and LAPD.

SHRM
California (Webinar)

SHRM Training from Stress, Burnout, And The Workplace: Strategies For
05.2024

University Overview

Status: 2024

SHRM
California (Webinar)

SHRM Training from Unlocking Employee Engagement: The Power of Employ
05.2024

University Overview

Status: 2024

SHRM
California (Webinar)

SHRM Training from Redefining Holistic Wellness For Today’s Workforce
05.2024

University Overview

Status: 2024

Association of Threat Assessment Professionals
California (Remote)

ATAP Training from Workplace Violence Reporting/Documentation/Review
05.2024

University Overview

Status: 2024

Association of Threat Assessment Professionals
California (Webinar)

ATAP Training from Employee Training On Workplace Violence Prevention
04.2024

University Overview

Status: 2024

Association of Threat Assessment Professionals
California (Webinar)

ATAP Training from Effective Workplace Violence Prevention
04.2024

University Overview

Status: 2024

Western Regional Joint Threat Assessment Conf.
Bozeman, MT

No Degree from Risk Mitigation And Threat Assessment
05.2022

University Overview

Status: 2022

SURFER Software
Tucson, AZ (Remote)

Certificate from SEO Writing Masterclass
04.2020

Long Ridge Writer's Institute
New Haven, CT

Certificate from Technical Writing
06.2014

University Overview

Status: Trade School (2014)

Mt. Hood Community College
Gresham, OR

Associate of Applied Science from Mental Health/Human Services

University Overview

Status: Incomplete

  • Honor Roll 1999-2001
  • Dean's List 1999-2001
  • Exit 17 Magazine: Term paper selected to use in future course materials as an exemplary example of writing.

Skills

  • Strategic planning
  • Leadership development
  • Succession planning
  • Recruitment
  • Onboarding
  • Professional Development
  • Public Speaking
  • Lesson Planning
  • Retention & Termination
  • Record Keeping
  • Risk Assessment
  • Staff Motivation
  • Community Engagement
  • Employment Law
  • Wellness Programs
  • Technical Writer

Affiliations

  • Association of Threat Assessment Professionals (ATAP), 2022-Current
  • National Association of College Stores (NACS) Foundation Board Director, 2023-2025
  • SHRM Member, 2022-Current

Volunteer Experience

  • Contributing member of the NACS Education Committee (2023-2025)
  • National Association of College Stores (NACS) Leadership Institute Cohort (2014)
  • National Association of College Stores (NACS) Leadership Institute Facilitator (2015, 2024)
  • National Association of College Stores (NACS) Campus Market Expo (CAMEX) Set-Up & Event Volunteer (2022 – Current)

Career Accomplishments

  • 20+ years of leadership, operational management, training, recruitment, and public relations experience in both remote and on-site environments.
  • 2021-current: As a key member of the Executive team for a 501(c)3 not-for-profit organization, I’ve been instrumental in strategic planning, budget management, professional development, and risk mitigation across all organization sectors.
  • 2013: Overhauled the purchasing process and renegotiated contracts with over 200 vendors.
  • 2014: As a member of the management team, I successfully navigated the implementation of a new union contract. This collaborative effort helped build rapport between management, classified staff, and union representatives, fostering a positive and productive work environment.
  • 2014: Led the successful project management for a wide-scale software conversion, resulting in improved efficiency and streamlined operations.
  • 2022: Implemented a new onboarding program that enhanced knowledge of organizational structure, safety procedures, and company culture and expectations.
  • 2022 – 2024: Took the lead in implementing (and renewing) a company-wide benefits package, including onboarding and training staff about new premiums and benefits.
  • 2022: Began an extensive overhaul of all job descriptions, performance review processes, handbooks, and written procedures.
  • 2023: Created customized departmental leadership development training programs for ten departments, including knowledge-building and Experiential Learning activities for small and mid-sized groups.
  • 2023: Curated and presented a leadership training retreat for five members of an executive team that included thought-leader discussions and Experiential Learning activities.
  • 2023: Invited to serve a three-year term as a Director on the National Association of College Stores Foundation Board.
  • 2023-current: I am proud to serve on the National Association of College Stores Education Committee, actively contributing to the advancement of our industry and the development of future professionals through training and consultation.

Career Accomplishments Portfolio Links

  • NACS Foundation Board, https://www.nacsfoundation.org/leadership
  • Behold the Bread of Angels, https://www.amazon.com/Behold-Bread-Angels-Espionage-Roses-ebook/dp/B086YS3B47
  • A Time to Heal: Grief in the Workplace, https://www.consciouslystudio.com/post/time-to-heal-grief-in-the-workplace?fbclid=PAAaaIm2fnVyH8nAJEy5OWXPjkPs_oFnhhtSJJp2m2OZn6_taCzKToSgJ8ViM_aem_Adjp4KR2EW1aBRUtWkpd0QnSnkl5JfPdD3YYje25FiWIjNSuRWeaGRh8_NpN3cQ0wR0
  • The Value of “Foul” Language, https://www.consciouslystudio.com/post/the-value-of-foul-language?fbclid=PAAaaE2LsKkA7lrzqiuUlm9BIDABmft8E02VuW2CglnZnJJ4HR5_VxdP8U1t0_aem_AQH9f85qDdcg3xUXKp9SunjucnGH6om6qdcvxivX-GdhSLSYolhQA6nfy9M3veABGNM
  • Trust Equity and the Price We Pay, https://www.consciouslystudio.com/post/trust-equity-and-the-price-we-pay?fbclid=PAAaZmdpvIpqjgvfONB6sM9GHlJiwkt38dcfe6Yj2Ow3OOkaHHZie-lpJpUTk_aem_AQHCLrwZe6eyqr9APlOhrsSikIlrp8S3EhlXSSZ1cpn73opt5LiL-t5DGl8YYiSRPWQ

Public Speaking Engagements

  • CAMEX Session (On-Site Event: Atlanta, GA), When being a “Book” store isn’t Enough – Now What Do I Sell?, 2014
  • Northwest College Bookstore Association (NCBA) Session (Remote Zoom Event), Building Resilience in Your Team During High-Stress Times, 2023
  • Northwest College Bookstore Association (NCBA) Session (On-Site Event: Olympia, WA), Building the “Success” into Your Succession Plan, 2023
  • CAMEX Session (On-Site Event: New Orleans, LA), Friends, Facts & Fun! Training for first-time CAMEX attendees (Business Consultant), 2023
  • CAMEX Session (On-Site Event: Savannah, GA), Friends, Facts & Fun! Training for first-time CAMEX attendees (Table Facilitator), 2024
  • CAMEX Session (On-Site Event: Savannah, GA), It’s Okay Not to Be Okay: Leading Your Team through Difficult Situations, 2024
  • CAMEX Session (On-Site Event: Savannah, GA), Adventure Awaits: Building an Impactful Student Employee Experience (Co-Presenter), 2024
  • The College Store Magazine: Content Contributor, 2023
  • NACS University: Content Contributor (Succession Planning), 2023

Personality Profile

Type #2: The Giver – “Twos seek to love and help people around them. They intuitively perceive when others need their support, and they offer it unconditionally. Skilled in seeing the good in others, twos will praise others warmly, being always ready with a kind word and a listening ear. They have a knack for making people feel like the most important people in the world.”, Empathy, Forgiveness, Ethics, Family/Friends, Faith

Favorite Interview Questions

  • How do you make a peanut butter and jelly sandwich?
  • If you could only watch five movies for the rest of your life – which would you choose?

Professional References

  • Hailey Teeter – Director of Marketing, MSU Bookstore, Inc.
  • Melissa Ramirez – Newman Civic Fellow, Montana State University
  • Dillon Rickard – Association Project Manager – NACS Partnership, LLC

Social Media - Instagram

@madeofstardust23

Timeline

Chief Wellness Officer

MSU Bookstore, Inc.
01.2021 - Current

Contributing Editor & Website Content Developer

CS Design Studio & Consciously Studio
01.2015 - 01.2021

Procurement Coordinator/Assistant Manager

Mt. Hood CC Bookstore
01.2009 - 01.2015

SHRM

SHRM - Certificate from SHRM-CP & SHRM SCP

SHRM

SHRM - Certificate from Workplace Mental Health Ally

Association of Threat Assessment Professionals

No Degree from Risk Mitigation And Threat Assessment

SHRM

SHRM Training from Stress, Burnout, And The Workplace: Strategies For

SHRM

SHRM Training from Unlocking Employee Engagement: The Power of Employ

SHRM

SHRM Training from Redefining Holistic Wellness For Today’s Workforce

Association of Threat Assessment Professionals

ATAP Training from Workplace Violence Reporting/Documentation/Review

Association of Threat Assessment Professionals

ATAP Training from Employee Training On Workplace Violence Prevention

Association of Threat Assessment Professionals

ATAP Training from Effective Workplace Violence Prevention

Western Regional Joint Threat Assessment Conf.

No Degree from Risk Mitigation And Threat Assessment

SURFER Software

Certificate from SEO Writing Masterclass

Long Ridge Writer's Institute

Certificate from Technical Writing

Mt. Hood Community College

Associate of Applied Science from Mental Health/Human Services
Genta Guitron