Genti Lika
Tetovo
Summary
Proactive Executive Assistant with 3+ years supporting CEOs in fast-paced environments. Skilled in inbox and calendar management, travel coordination, sales support, and customer service. Known for anticipating needs, building strong client relationships, and keeping operations running smoothly behind the scenes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Consultant – Planning and Project Implementation
M-NAV (Macedonian Air Navigation Service Provider)
09.2022 - Current
- Currently serving as a consultant supporting the strategic planning and implementation of national and international aviation-related projects at M-NAV, the official air navigation service provider of North Macedonia. The role involves coordinating cross-functional initiatives to improve aviation infrastructure and ensure alignment with Eurocontrol and ICAO standards.
- Key responsibilities:
- Developing and managing project plans, timelines, and budgets for air traffic control systems, infrastructure upgrades, and modernization efforts.
- Collaborating with internal teams and international partners to ensure regulatory compliance and successful execution of strategic initiatives.
- Preparing feasibility studies, investment proposals, and project documentation in support of long-term planning objectives.
- Monitoring project progress, identifying risks, and implementing corrective actions to meet milestones and deliverables.
- Supporting procurement and vendor management processes, including drafting technical requirements and participating in tender evaluations.
- Ensuring all project activities adhere to aviation safety standards, EU funding requirements, and risk management protocols.
Executive Assistant to the Chairman and CEO
M Nav
09.2022 - Current
- Managed CEO’s inbox, triaged communications, and ensured timely follow-ups.
- Coordinated calendars, meetings, and complex travel arrangements.
- Prepared reports, presentations, and documents with an emphasis on clarity and design.
- Maintained digital filing systems, contracts, and confidential records.
- Acted as a liaison between CEO and internal/external stakeholders, ensuring clear communication and task follow-through.
- Supported both professional and personal scheduling, enabling CEO to focus on high-value priorities.
Trial Class Manager
Kodland
01.2025 - 07.2025
- As a Trial Class Manager at Kodland, I was responsible for overseeing and optimizing the delivery of introductory (trial) classes designed to engage new students in digital skills such as coding, design, and technology.
- Key responsibilities included:
- Coordinating and managing the scheduling of trial classes across multiple time zones and markets.
- Ensuring high-quality class delivery by training and supporting instructors, monitoring sessions, and gathering feedback.
- Engaging directly with parents and students before and after sessions to ensure a smooth onboarding experience.
- Tracking key performance indicators (KPIs) such as trial-to-enrollment conversion rates, student satisfaction, and class attendance.
- Collaborating with the sales and academic teams to refine trial class content and increase enrollment efficiency.
- Using CRM tools and internal platforms to manage class logistics, student data, and follow-ups.
Sales Agent
Divine Group EU
01.2024 - 12.2024
- As a Recruitment and Client Relations Agent at Divine Group, I specialize in sourcing, vetting, and facilitating the placement of qualified foreign workers—primarily from Asia—into various industries across the Balkans, with a focus on North Macedonia and Albania. My responsibilities include:
- Building and maintaining strong relationships with local employers in sectors like construction, hospitality, and manufacturing.
- Managing end-to-end recruitment processes: from candidate selection and CV screening to coordinating interviews and visa documentation.
- Ensuring compliance with local labor laws and facilitating smooth integration of foreign workers into the host country.
- Collaborating with our partner agencies abroad to maintain a steady pipeline of skilled and reliable workers.
- Supporting clients with seasonal workforce solutions and long-term staffing needs.
Education
Masters Degree - advanced marketing strategies, consumer behavior, digital marketing, brand management, market research
State University of Tetovo
12.2025
English Level "C" - undefined
IELTS
01.2024
Professional - MS Office and Information Technology
DIGITAL SCHOOL
08.2023
Bachelors Degree - business management, marketing
South Eastern European University
09.2022
Middle school degree - undefined
Yahya Kemal
01.2016
Skills
- Customer Relations
- Time Management
- Business Development
- Organizational Skills
- Problem-solving
- Marketing
- Communication
- Multitasking
- Forecasting and reporting
- Project leadership
- Strategic planning
- Project analysis
- Risk assessment
- Data analytics
- Project management
- Team collaboration
- MS office
- Cost analysis
- Project implementation
- Performance tracking
- Executive support
- Business planning
Certification
- IELTS Training - C1 English DIploma
- APTIS - C1 English Diploma
LANGUAGES
English
Macedonian
Albanian
Timeline
Trial Class Manager
Kodland
01.2025 - 07.2025
Sales Agent
Divine Group EU
01.2024 - 12.2024
Consultant – Planning and Project Implementation
M-NAV (Macedonian Air Navigation Service Provider)
09.2022 - Current
Executive Assistant to the Chairman and CEO
M Nav
09.2022 - Current
English Level "C" - undefined
IELTS
Professional - MS Office and Information Technology
DIGITAL SCHOOL
Bachelors Degree - business management, marketing
South Eastern European University
Middle school degree - undefined
Yahya Kemal
Masters Degree - advanced marketing strategies, consumer behavior, digital marketing, brand management, market research
State University of Tetovo
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