Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gentian Mevlani

Lafayette,CO

Summary

Versatile Maintenance Manager, skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

10
10
years of professional experience

Work History

Property Maintenance Manager

Skylark Mobile Homes
10.2017 - Current
  • Improved property maintenance efficiency by implementing streamlined processes and procedures.
  • Managed a team of maintenance professionals for optimal performance and productivity.
  • Reduced repair costs with proactive maintenance strategies and preventive measures.
  • Enhanced tenant satisfaction, addressing maintenance requests promptly and effectively.
  • Coordinated with vendors and contractors to ensure high-quality services at competitive prices.
  • Conducted regular property inspections to identify potential issues before they became major problems.
  • Maintained accurate records of completed tasks, ongoing projects, and upcoming maintenance needs.
  • Created and submitted detailed reports to highlight maintenance activities and equipment performance.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

General Manager

Lumber Liquidators, Inc.
Denver, CO
01.2016 - 09.2018
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed strategy to increase sales and drive profits.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Maintenance Supervisor

Eccumenical Refugee Services
Denver, CO
06.2014 - 01.2016
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

High School Diploma -

Horizon High School
Brighton, CO
05.2014

Skills

  • Problem Solving Abilities
  • Attention to Detail
  • Groundskeeping Oversight
  • Analytical and Critical Thinking
  • Vendor Management
  • Decision Making Abilities
  • Preventative Maintenance Planning
  • Customer Service Excellence
  • Property Management Expertise
  • Quality Control Monitoring
  • Time Management and Organization
  • Building Maintenance Knowledge
  • Communication and Interpersonal Skills
  • Facilities Maintenance
  • Maintenance Planning
  • Preventive Maintenance
  • Expense Tracking
  • Team Leadership

Timeline

Property Maintenance Manager

Skylark Mobile Homes
10.2017 - Current

General Manager

Lumber Liquidators, Inc.
01.2016 - 09.2018

Maintenance Supervisor

Eccumenical Refugee Services
06.2014 - 01.2016

High School Diploma -

Horizon High School

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Gentian Mevlani