Gentiana Kaloshi
Frisco,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Manager
Ajet Kaloshi
Madisonville, TX
06.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Waitress
Urime Alicev
Frisco, TX
01.2022 - Current
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess
Bumi Sejdini
Frisco, TX
06.2023 - 08.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Bumi Sejdini
McKinney, TX
01.2020 - 01.2021
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Centennial High School
Frisco, TX 08.2023 - Current
Skills
Strategic planning
undefinedTimeline
High School Diploma -
Centennial High School
08.2023 - Current
Manager
Ajet Kaloshi
06.2023 - Current
Hostess
Bumi Sejdini
06.2023 - 08.2023
Waitress
Urime Alicev
01.2022 - Current
Cashier
Bumi Sejdini
01.2020 - 01.2021
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