Gentry Cox
Monroe
Summary
Proven leader at Walgreens, adept in operations monitoring and fostering a customer-centric atmosphere. Excelled in staff training, ensuring workplace safety, and elevating customer satisfaction. Demonstrated ability in inventory management and team motivation, contributing to enhanced service standards and operational efficiency.
Overview
3
3
years of professional experience
Work History
Shiftlead
Walgreens
08.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
Education
Diploma -
Monroe Area Highschool
Monroe, GA05.2021
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Staff motivation
- Operations monitoring
- Inventory management
Timeline
Shiftlead
Walgreens
08.2021 - Current
Diploma -
Monroe Area Highschool
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