Gentry Maxie
Bossier City,LA
Summary
Reliable team member with extensive knowledge when it comes to helping others and working with any equipment. Committed to quality assurance and daily progress. Proven history of punctuality and taking initiative. Always going above and beyond with the work they're given.
Overview
4
4
years of professional experience
Work History
Access Associate
Willis Knighton Medical Center
01.2023 - Current
- Enhanced patient experience by providing timely and efficient registration services.
- Streamlined appointment scheduling processes for increased patient satisfaction.
- Ensured accurate patient information, maintaining a high degree of data integrity within the system.
- Collaborated with clinical staff to coordinate care and address patient needs effectively.
- Improved office efficiency by managing incoming calls and directing patients to appropriate departments.
- Increased team productivity through effective communication and workflow coordination.
Shift Supervisor
CVS Pharmacy
11.2021 - 01.2023
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
Preschool Teacher
La Petite Academy Inc.
02.2021 - 06.2021
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Physical Operations Assistant
East Texas Baptist University
01.2020 - 06.2020
- Streamlined operations by implementing efficient inventory management systems.
- Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
Education
No Degree - English Literature
East Texas Baptist University
Marshall, TXHigh School Diploma -
Airline High School
Bossier City, LASkills
- Data Entry Proficiency
- Conflict Resolution
- Customer Service Excellence
- Project Coordination
- Task Prioritization
- Technical Support
- Telephone Etiquette
- Cross-functional Collaboration
Timeline
Access Associate
Willis Knighton Medical Center
01.2023 - Current
Shift Supervisor
CVS Pharmacy
11.2021 - 01.2023
Preschool Teacher
La Petite Academy Inc.
02.2021 - 06.2021
Physical Operations Assistant
East Texas Baptist University
01.2020 - 06.2020
No Degree - English Literature
East Texas Baptist University
High School Diploma -
Airline High School
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