Geoff Owens

• Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
• Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
• Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
• Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
• Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
• Hired, trained and built high-performing team of sales representatives.

• Streamlined communication channels enhancing cross-departmental collaboration leading to more efficient decision-making processes.
• Developed strong relationships with key industry partners to enhance collaboration and drive mutual success.
• Optimized internal processes by implementing data-driven decision-making tools and techniques.
• Developed targeted sales campaigns that increased revenue generation from existing clientele.
• Oversaw budget planning and allocation to ensure resources were effectively utilized to achieve strategic objectives.
• Collaborated with product development teams to create innovative solutions addressing client needs, differentiating the company from competitors.
• Provided expert guidance on pricing strategies, ensuring optimal profit margins across products and services.

Develop and implementing an intergraded national account management strategy to drive top and bottom line growth of a US$500 million specialty coatings product portfolio. Key responsibilities include; Act as the intermediary between corporate/business strategy and tactics by providing clear directives for each member of the North America Commercial Teams. Provide effective performance management to evaluate results, skills and knowledge and personal characteristics to maintain a best-in-class commercial organizations.

• Managed territory realignments effectively to ensure seamless transitions for both sales staff and customers while maximizing coverage efficiency.
• Collaborated with marketing teams to create targeted campaigns that resulted in increased brand awareness and market share.
• Coached and mentored sales team members, leading to improved individual performances and a stronger overall team dynamic.
• Introduced CRM tools that streamlined client tracking and communication, leading to improved customer satisfaction levels.
• Established strong relationships with key customers, fostering long-term partnerships and enhancing revenue growth.

Managed the Traffic Paint business across the United States.

Implemented unique pricing strategy that allowed customers to work more effectively with their customers, which was typically Government agencies.