Geoff Tucker
rv sales
Salem,OR
Summary
Adept at driving sales and enhancing customer experiences, I leveraged my negotiation and technical proficiency at Robersons RV Center to exceed sales targets and foster strong client relationships. My expertise in CRM tracking and effective sales presentations has consistently resulted in increased referrals and repeat business, underscoring my commitment to achieving sales excellence.
Offering blend of interpersonal skills and thirst for learning and growth. Brings foundational understanding of customer service and sales processes, and ability to quickly adapt and acquire industry-specific knowledge. Ready to use and develop communication and sales abilities in Rv sales role.
Overview
26
26
years of professional experience
Work History
RV Sales Consultant
Robersons Rv Center
06.2019 - 08.2021
- Increased customer satisfaction by providing personalized guidance and attentive service during RV sales consultations.
- Negotiated trade-in values for customers looking to upgrade their current RVs, facilitating seamless transitions into new models.
- Generated qualified referrals from satisfied customers by exceeding their expectations throughout the entire sales process.
- Contributed to dealership growth by regularly meeting or exceeding individual sales targets.
- Maintained up-to-date knowledge of industry trends and new RV models, ensuring accurate information was provided to customers.
- Developed strong relationships with clients to better understand their needs and preferences, resulting in successful sales transactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
RV Sales Associate
Al's Trailers
09.2015 - 02.2017
- Developed rapport with customers quickly using active listening skills while addressing inquiries or concerns professionally during the sales process.
- Conducted thorough walk-throughs of RV units, highlighting key features and benefits to potential buyers.
- Cultivated strong relationships with clients, resulting in increased repeat business and referrals.
- Continuously sought opportunities to enhance personal sales skills and RV product knowledge, attending relevant workshops, seminars, or other professional development events.
- Negotiated favorable terms for both customers and dealership during price discussions, achieving mutually beneficial outcomes in most cases.
- Maximized revenue opportunities through strategic upselling of accessories, warranties, insurance policies, and other value-added services.
- Enhanced dealership reputation by consistently delivering exceptional customer experiences.
Loan Officer
Sterling Equity Inc.
06.2014 - 08.2015
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Examined customer loan applications for loan approvals and denials.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
- Negotiated favorable loan terms with applicants, ensuring competitive offerings while maintaining bank profitability.
RV Sales Consultant
Curtis Trailers
03.2008 - 04.2014
- Collaborated with finance department to secure favorable loan terms for customers, streamlining the purchasing process.
- Increased customer satisfaction by providing personalized guidance and attentive service during RV sales consultations.
- Negotiated trade-in values for customers looking to upgrade their current RVs, facilitating seamless transitions into new models.
- Generated qualified referrals from satisfied customers by exceeding their expectations throughout the entire sales process.
- Maintained up-to-date knowledge of industry trends and new RV models, ensuring accurate information was provided to customers.
- Contributed to dealership growth by regularly meeting or exceeding individual sales targets.
- Developed strong relationships with clients to better understand their needs and preferences, resulting in successful sales transactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
RV Sales Associate
Valley Rv Center
02.1996 - 03.2008
- Developed rapport with customers quickly using active listening skills while addressing inquiries or concerns professionally during the sales process.
- Conducted thorough walk-throughs of RV units, highlighting key features and benefits to potential buyers.
- Increased overall sales performance by offering tailored financing options to prospective buyers.
- Delivered comprehensive product knowledge training to new hires, improving overall team expertise on RV offerings.
- Cultivated strong relationships with clients, resulting in increased repeat business and referrals.
- Supported a positive work environment that fostered collaboration among team members, driving excellence across the sales department.
- Assisted customers in determining their needs, presenting suitable RV options based on their preferences and budget requirements.
- Continuously sought opportunities to enhance personal sales skills and RV product knowledge, attending relevant workshops, seminars, or other professional development events.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced dealership reputation by consistently delivering exceptional customer experiences.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
Mcnary High
Keizer, OR01-1988
Skills
- Effective Sales Presentations
- Skilled Negotiator
- Technical Proficiency
- Budget Management Expertise
- Social Media Engagement
- Inventory management
- Sales strategy development
- Contract negotiation
- Finance
- CRM tracking
- Proficient in RV Sales
- Achieving Sales Agreements
- Sales process oversight
Timeline
RV Sales Consultant
Robersons Rv Center
06.2019 - 08.2021
RV Sales Associate
Al's Trailers
09.2015 - 02.2017
Loan Officer
Sterling Equity Inc.
06.2014 - 08.2015
RV Sales Consultant
Curtis Trailers
03.2008 - 04.2014
RV Sales Associate
Valley Rv Center
02.1996 - 03.2008
High School Diploma -
Mcnary High
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