Geoffrey Fernandez
Kapolei,HI
Summary
With a proven track record at GSF General Service LLC, I excel in construction management and effective team leadership, ensuring projects exceed standards while adhering to building codes. Skilled in subcontractor coordination and worksite management, I've consistently delivered projects within controlled budgets, achieving a 30% improvement in efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Construction Superintendent
GSF General Service LLC
Honolulu, Hawaii
01.2019 - Current
- Communicated with suppliers and coordinated delivery of supplies to job sites.
- Established expectations and motivated crews to consistently meet or beat goals.
- Delegated work to staff, setting priorities and goals.
- Planned and managed manpower and resource requirements to support project activities.
- Prepared and planned worksites to help jobs run smoothly.
- Kept production team moving forward for progress in daily site operations.
- Delegated duties to employees based on skillset.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Managed sites by focusing on safety, operations and productivity.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Educated employees in proper use of personal protective equipment and enforced safety requirements to minimize workplace accidents.
- Prepared progress reports detailing work performed on a weekly basis for review by management staff.
- Managed employees and subcontractors across different trades by adhering to protocols and best practices implementation.
- Maintained high quality standards by educating general contractors on quality control.
- Monitored labor productivity levels to maximize efficiency while maintaining quality standards.
- Created work crew schedules and delegated assignments.
- Maintained records of all changes made during construction process including cost estimates and labor hours worked.
- Organized meetings among team members involved in different aspects of the project in order to coordinate efforts towards successful completion.
- Worked closely with architects, engineers, surveyors, inspectors, owners representatives or others involved in the construction process as needed.
- Maintained written daily log of job site activities for permanent records.
- Managed inventory and supplies to ensure materials were available when needed.
Construction Manager
Associa Hawaii
Kapolei, HI
01.2007 - 02.2025
- Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
- Worked closely with city officials regarding permits required for various types of construction projects.
- Managed subcontractor selection, negotiation, and performance to ensure quality and efficiency.
- Monitored daily construction and evaluated project progress, contract compliance and safety.
- Delegated work to staff, setting priorities and goals.
Senior Investigation Specialist
Pacific Investigations Inc
Kapolei, HI
02.1999 - 11.2021
- Interviewed witnesses, suspects, and experts to gather critical information and corroborate evidence.
- Obtained evidence for divorce, child custody, or missing person cases by conducting interviews.
- Provided guidance and training for junior investigators on proper investigative techniques and procedures.
- Maintained up-to-date knowledge of local, state, federal laws and regulations pertaining to investigations.
- Gathered proof of activities through video recordings, photographs, and statements.
- Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
- Collaborated with law enforcement and regulatory agencies to support criminal investigations and legal proceedings.
- Developed investigative strategies to identify and resolve issues related to fraud, waste, abuse and other misconduct.
- Liaised with law enforcement agencies to investigate and solve crimes.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Created process to capture, integrate, and maintain data supporting field information applications.
- Produced timely and accurate reports about findings.
- Trained and mentored field investigators and worked with team lead to identify skills, problem areas, and opportunities for staff development and improvement.
- Testified under oath in administrative hearings and criminal court cases.
- Launched undercover operations to better observe and obtain information on suspects.
- Negotiated with informants and leveraged human intelligence to advance investigations and achieve objectives.
- Conducted undercover operations as required, adhering to legal and ethical standards to obtain information.
Operations Manager
Porter Construction and Maintenance
Honolulu, Hawaii
07.2016 - 07.2019
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Managed staffing needs through recruitment, selection, on boarding and training, disciplinary action as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Responded to information requests from superiors, providing specific documentation.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Structured HR consulting services to support clients during organizational developments and changes.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Enforced federal, state, local and company rules for safety and operations.
- Oversaw financial management, budget management, accounting and payroll activities.
General Manager
AOAO 909 Kapiolani
Honolulu, HI
07.2011 - 07.2016
- Run the day-to-day operations of the AOAO.
- Responsible for hiring and training 15 employees.
- Responsible for reserve studies, yearly budgets.
- Responsible for hiring vendors.
- Responsible for creating agendas, reports, and Board meetings.
Community Property Manager
Associa Hawaii
Kapolei, HI
07.2011 - 07.2016
- Prepared detailed budgets and financial reports for properties.
- Compiled and conveyed operational and financial data to regional manager.
- Built relationships with service vendors and submitted associated billing statements.
- Facilitated tenant paperwork processing and verification.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Met with committees to discuss and resolve legal and environmental issues.
- Organized community events to promote positive relationships among tenants and encourage community involvement.
- Maintained detailed records of all financial transactions, including rent payments and maintenance costs.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Coordinated tenant move-in and move-out procedures, ensuring that all paperwork was completed accurately and in a timely manner.
- Oversaw daily operations, maintenance, and administration of various properties.
- Completed lease applications and verifications, notifying prospects of results.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Drafted and monitored budgets for overall maintenance and operations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Handled resident complaints and expedited maintenance requests.
- Exercised direct supervision over property staff.
Property Manager
Hawaii First/ Chaney Brooks
Kapolei, HI
04.1995 - 07.2011
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Managed all maintenance requests from tenants in a timely manner.
- Handled resident complaints and expedited maintenance requests.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Recommended clarifications and changes in program policies to director of property management.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Education
ARM,CMCA - Property/Community Management
IREM
Honolulu01-1996
Associate of Arts - Police Science
University of Hawaii
Honolulu05-1983
Skills
- Building codes and regulations
- Subcontractor coordination
- Regulation and compliance
- Construction management
- Worksite management
- Controlled budgeting
Certification
- CMCA ® ARM®
- GMRS Radio Lic Holder
Affiliations
- Communications Officer for the Dept. Of Emergency Management D-8
- Board Of Director of Maluahai Association Kapaolei
- Board VP HAwaii Joint Police Association
- Hawaiian Entertainer 47 yrs
References
References available upon request.
Timeline
Construction Superintendent
GSF General Service LLC
01.2019 - Current
Operations Manager
Porter Construction and Maintenance
07.2016 - 07.2019
General Manager
AOAO 909 Kapiolani
07.2011 - 07.2016
Community Property Manager
Associa Hawaii
07.2011 - 07.2016
Construction Manager
Associa Hawaii
01.2007 - 02.2025
Senior Investigation Specialist
Pacific Investigations Inc
02.1999 - 11.2021
Property Manager
Hawaii First/ Chaney Brooks
04.1995 - 07.2011
ARM,CMCA - Property/Community Management
IREM
Associate of Arts - Police Science
University of Hawaii
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