Secured financing for customers, optimizing their purchase options.
Presented and clarified all financial details to clients.
Arranged deal structures in compliance with lender and dealership policies.
Employed menu selling techniques to present product enhancements to customers.
Sales Manager
Garden State Harley-Davidson
Morris Plains
09.2015 - 03.2016
Oversaw all aspects of motorcycle sales operations.
Mentored Sales Associates on the effective utilization of Connect and Talon software.
Managed the accurate entry of all new motorcycle inventory into the Talon system.
Processed and distributed all incoming sales leads to the appropriate teams.
Achieved monthly and quarterly sales targets through strategic planning and execution.
Developed targeted marketing lists and generated comprehensive sales reports using Talon.
Business Manager
Empire Harley-Davidson
New Rochelle
11.2012 - 09.2015
Facilitated customer financing through various lending institutions.
Communicated detailed financial information and terms to customers.
Structured automotive deals to align with lender and dealership requirements.
Utilized menu presentations to effectively disclose product and service options to customers.
Proactively sourced and cultivated new lending partnerships.
Maintained strong relationships with existing lenders and evaluated new financing options.
Supported the motorcycle sales department in closing sales transactions.
Ensured compliance with Red Flag Regulations by participating in mandatory training.
Managed and maintained meticulous paperwork to ensure timely customer funding.
Leveraged proficiency in Talon and Lightspeed systems for operational efficiency.
Director of Business Development Center
Empire Harley-Davidson
New Rochelle
02.2012 - 11.2012
Directed all new business development initiatives, leveraging internal and corporate leads.
Managed all incoming phone calls and email inquiries, ensuring prompt responses.
Reviewed the Guest Log daily to follow up with all prospective customers.
Scheduled appointments with both existing and new clientele.
Maintained consistent customer contact and engagement through the Connect CRM system.
President/Owner
GFC, Inc
New Milford
06.2010 - 02.2012
Orchestrated comprehensive event logistics for corporate and live entertainment events.
Provided expert technical consultation for all event requirements, including audio, video, staging, and lighting.
Managed venue selection and oversaw all aspects of event execution.
Selected and supervised technical crews and venue management teams.
Leveraged over 20 years of event experience in the New York City metropolitan area, specializing in corporate events, fundraisers, and product launches for prominent clients such as Sony, Sprint, AT&T, Goldman Sachs, Philip Morris, Coca Cola, Kodak, Xerox, BMW, Lexus, Land Rover, Ford, and Harley-Davidson.
Sales and Operations Manager
BML-Blackbird Theatrical Services
New York
11.2005 - 06.2010
Managed facility sales and operations, serving as the primary client contact for exclusive audio, video, and lighting services at three prominent New York event properties: Capitale, Guastavino's, and Espace.
Interviewed clients to understand their needs and proposed budget-appropriate AV solutions for their live events.
Supervised all technical staff to ensure flawless event execution.
Independently managed AV, lighting, staging, and sound for over 200 corporate and social events annually across off-site locations and a home office.
National Sales Manager
PSAV
New York
06.2004 - 07.2005
Contributed to the establishment and growth of the National Sales division.
Operated remotely from a home office, utilizing Salesforce for daily activities and corporate communications.
Forged strategic relationships with key clients including Cardinal Health, Reader's Digest, and Ernst & Young, by analyzing Starwood database metrics to demonstrate the value of granting national exclusivity for AV production.
VP Production
CP Digital
Greater New York City Area
03.1989 - 04.2004
Directed operations for an insert studio, two online editing suites, RIG motion control, and one AVID non-linear editing suite.
Engineered the installation of microwave send and receive equipment, enabling live broadcast capabilities for three-camera switched interactive satellite productions, one-camera media tours, and multi-camera remote broadcasts.
Spearheaded the production of live vendor broadcasts for major retailers including Dillard's, May Co., Macy's East, Macy's West, and Dayton/Hudson from 1996 to 2001.