Geoffrey Gernsback
Kalamazoo,MI
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in the retail industry.
Overview
20
20
years of professional experience
Work History
Small Business Owner
Absolute Computer Solutions
04.2003 - 09.2013
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Store Manager
Computer Renaissance
09.1998 - 07.2000
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Department Supervisor
Kohls Department Store
06.1996 - 09.1997
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
Store Manager
The Fun Factory
09.1993 - 10.1995
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained all the machines in the store and repaired when necessary.
Education
Associate of Arts - General Studies
Kalamazoo Valley Community College
Kalamazoo, MI12.1996
Skills
- Payroll Administration
- Staffing
- Employee Development
- Customer Service
Timeline
Small Business Owner
Absolute Computer Solutions
04.2003 - 09.2013
Store Manager
Computer Renaissance
09.1998 - 07.2000
Department Supervisor
Kohls Department Store
06.1996 - 09.1997
Store Manager
The Fun Factory
09.1993 - 10.1995
Associate of Arts - General Studies
Kalamazoo Valley Community College
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