Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Geoffrey Long

Phoenix,AZ

Summary

Professional business operations leader with years of experience in supervision, logistics, and fleet operations. Adept at developing and implementing process improvements, utilizing Six Sigma standards to find weaknesses and process gaps. Able to thrive in a fast-paced, high-volume environment, applying effective people, verbal, and written communication skills, to manage multiple priorities. Striving to exceed expectations, to provide excellent customer service to both internal and external stakeholders, and to collaborate with all levels of leadership; contributing to the success of an ever growing and transforming organization. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lean Six Sigma Black Belt Consultant

Independent Contractor
09.2022 - Current
  • Developed and executed comprehensive operations strategies for diverse clients, resulting in improved efficiency and costs savings
  • Streamlined workflows and business processes leading to an average 20% in productivity for clients across various industries
  • Implemented supply chain enhancements reducing lead times by 15% and ensuring on-time delivery of critical materials for clients
  • Successfully identified cost-savings opportunities resulting in an average of 12% cost reduction for clients while maintaining or improving quality standards
  • Optimized inventory levels to prevent overstock and stockouts, reducing carrying costs by 15% for clients
  • Implemented quality control measures and improved compliance with industry standards, resulting in an average 25% reduction in defects and rework
  • Developed and implemented key performance indicators (KPIs) to monitor and improve operational performance, leading to data-driven decision-making
  • Led change initiatives to improve operations, including workforce restructuring, process reengineering, and technology adoptions, ensuring seamless transitions.

Fleet Maintenance Manager

Amazon Transportation
11.2020 - 08.2022
  • Directed a multimillion-dollar fleet operations budget, including a $20 million annual operating budget, a $10 million maintenance contractor budget, and a $15 million annual capital budget, ensuring effective allocation and utilization of resources
  • Led cross-functional project teams to implement fleet optimization initiatives, resulting in a 15% reduction in operating costs and a 20% increase in fleet efficiency within a 12-month period
  • Oversaw the implementation of a new fleet management software system, coordinating with IT teams and vendors to ensure seamless integration
  • Resulted in a 30% improvement in data accuracy and a 25% reduction in administrative overhead
  • Developed and executed preventive maintenance programs, resulting in a 25% decrease in vehicle downtime and a 20% increase in asset lifespan, contributing to significant cost savings
  • Implemented key performance indicators (KPIs) to monitor fleet performance and identify areas for improvement
  • Achieved a 95% on-time delivery rate and a 20% reduction in fuel consumption through data-driven decision-making
  • Managed fleet expansion projects, including the procurement and deployment of 500 new vehicles across multiple locations
  • Completed projects under budget and ahead of schedule, saving 10% in project costs
  • Conducted regular performance reviews and training programs for fleet personnel, resulting in a 15% increase in employee productivity and a 10% decrease in accident rates
  • Collaborated with stakeholders to develop and implement sustainability initiatives, resulting in a 20% reduction in carbon emissions and recognition as an industry leader in environmental stewardship.

Manager of Fleet Operations

Potomac Electric Power Company
06.2019 - 08.2020
  • Oversaw a $25 million annual operating budget, including an $8 million maintenance contract and a $13 million annual capital budget
  • Conducted monthly reviews of budget variances, performed detailed analysis to compare current and prior year performance, and executed annual long-range financial planning to mitigate business risks
  • Managed the maintenance, condition, and readiness of PEPCO’s fleet, comprising approximately 1450 light, medium, and heavy-duty trucks, as well as aerial equipment
  • Implemented scalable solutions by identifying mechanical issues and ensuring timely resolutions
  • Spearheaded the adoption of alternative fueled vehicles to enhance the environmental performance of Pepco’s fleet, while ensuring compliance with federal, state, and local safety, environmental, and workplace regulatory requirements
  • Directed fleet facilities and fueling site management, ensuring adherence to safety and compliance regulations
  • Managed procurement and disposal processes for fleet vehicles, tools, technology, and equipment to maintain operational efficiency
  • Collaborated with key stakeholders to identify fleet challenges, establish program objectives, and develop project plans
  • Managed implementation activities, developed processes, and provided ongoing support and communication to ensure project success
  • Provided leadership and guidance to a team of 35 diesel truck mechanics and 3 supervisors, fostering employee development and growth while maintaining high productivity standards.

Sr. Fleet Manager

PepsiCo – Frito Lay
04.2017 - 05.2019
  • Facilitated with staff interviews, supervised, and trained employees; planned, assigned, and directed work; delivered performance evaluations; addressed employee complaints and resolved problems
  • Effectively managed a team of 15 mobile mechanics covering 12 distribution centers in Pennsylvania, Maryland, and Virginia by developing, executing, and communicating long term productivity goals
  • Standardized key fleet management processes such as forecasting, estimate at completion (EAC), invoicing, removal/maintenance planning, customer/contract metrics, and contract management
  • Performed quarterly budget analysis and forecast to ensure accurate account of P&L yearly budget of $ 2.5 million
  • Collaborated with safety management to perform DOT safety audits in guaranteeing safe equipment
  • Developed internal scorecards to compare field compliance and performance, against fleet management and maintenance programs
  • Ensured front line mechanics were trained and equipped to achieve distribution center goals
  • Performed detailed quantitative and qualitative analyses supporting strategic and tactical decisions that improve performance for short and long-term goals
  • Delivered effective change leadership - driving business processes and changes that exceeded year-end performance goals
  • Developed cross functional teams to provide clarity and innovation in solving day-to-day operational issues, create resolutions for critical asset concerns, support system deep dives, to discover root causes and suggest corrective plans.

Fleet Operations Supervisor

Ryder Transportation
08.2014 - 03.2017
  • Led complex labor planning initiatives by assessing incoming work, allocating resources, and optimizing shift schedules and workload distribution
  • Utilized project management techniques to enhance efficiency and productivity
  • Developed key performance indicators (KPIs) and established metrics to track project delivery against objectives
  • Implemented continuous improvement initiatives such as quality inspections and safety management, ensuring adherence to minimum operating standards
  • Managed vehicle maintenance cycle time to meet 'Delivered-In-Time' objectives, aligning with customer requirements
  • Utilized project management methodologies to address consumer complaints and feedback, enhancing the overall customer experience
  • Analyzed a monthly maintenance operations budget of $180,000, implementing cost control measures and optimizing profits
  • Utilized project management approaches to update the warranty recovery process, resulting in quarterly savings of $8,000 in repair and maintenance expenses
  • Directed breakdown root cause analysis and implemented corrective actions, communicating effectively with stakeholders across departments
  • Ensured proper documentation and reporting of re-billable activities, overseeing the execution of the customer bill back process
  • Supervised the daily work and productivity of 25 mechanics, utilizing project management principles to inspire and motivate employees through positive encouragement, training, and incentive initiatives.

Education

Master of Business Administration - Marketing

Strayer University

Bachelor of Science - Sports, Events, Entertainment Management

Johnson and Wales University

Skills

  • Change Management: Process Improvements Six Sigma Process Problem Solving Adaptability
  • Administration: Fleet Management Organizational Managerial Multi-tasking Project Management
  • Communication: Verbal and Written Time Management Customer Service Negotiation Interpersonal
  • Proficient in SQL and Tableau Systems

Certification

Lean Six Sigma Black Belt, Six Sigma Global Institute, 45376808

Accomplishments

  • Drafted, implemented, and controlled internal maintenance processes for 35 sites, contributing to month-over-month savings of $75,000.
  • Designed and implemented change management processes for Amazon Freight Partner, decreasing maintenance downtime by 12%.
  • Direct oversight of external change management process for vendor quality program, focusing on delay time and mechanical defect reporting. Process contributed to year-over-year elimination of maintenance expense by 30%.

Timeline

Lean Six Sigma Black Belt Consultant

Independent Contractor
09.2022 - Current

Fleet Maintenance Manager

Amazon Transportation
11.2020 - 08.2022

Manager of Fleet Operations

Potomac Electric Power Company
06.2019 - 08.2020

Sr. Fleet Manager

PepsiCo – Frito Lay
04.2017 - 05.2019

Fleet Operations Supervisor

Ryder Transportation
08.2014 - 03.2017

Master of Business Administration - Marketing

Strayer University

Bachelor of Science - Sports, Events, Entertainment Management

Johnson and Wales University

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