Summary
Overview
Work History
Education
Skills
Timeline
Generic

GEOFFREY MILLSAP

Colorado Springs,CO

Summary

Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Service Repair Technician

Colorado Custom Sprinklers
03.2021 - Current
  • Maintained optimal supply levels and organized materials to maximize productivity.
  • Tested machines to determine proper functioning.
  • Laid out smooth and efficient routes in order to accomplish daily requirements and achieve production targets.
  • Referred to manuals and wiring diagrams to gather information needed to repair machines.
  • Inspected systems, troubleshot faults and replaced malfunctioning parts with new or repaired components.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Server/Bartender/Key Manager

Carrabbas Italian Grill
06.2015 - 11.2023


  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.




District Ground Maitnence and Customer Rentals

Harrison School District Two
03.2006 - 12.2015
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.


Education

High School Diploma -

Harrison High School
Colorado Springs, CO
05.2000

Skills

  • Customer Service
  • Teamwork Abilities
  • Time Management
  • Attention to Detail
  • Quality Control
  • Project Management
  • Conflict Resolution
  • Multitasking Abilities
  • Preventive Maintenance
  • Critical Thinking
  • Technical Troubleshooting
  • Decision Making
  • Problem Solving
  • Installation Skills
  • Route Planning
  • Scheduled Maintenance
  • Troubleshooting Skills
  • Repair Expertise
  • Customer Support
  • Equipment Installation

Timeline

Service Repair Technician

Colorado Custom Sprinklers
03.2021 - Current

Server/Bartender/Key Manager

Carrabbas Italian Grill
06.2015 - 11.2023

District Ground Maitnence and Customer Rentals

Harrison School District Two
03.2006 - 12.2015

High School Diploma -

Harrison High School

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GEOFFREY MILLSAP