Geoffrey Nyandago
Doha
Summary
Highly skilled and diligent Security Personnel with a strong background in ensuring the safety and security of individuals and premises. Proven ability to execute security protocols, enforce regulations, and respond effectively to emergencies. Possesses a comprehensive understanding of surveillance systems, access control procedures, and risk assessment methodologies.
Overview
10
10
years of professional experience
Work History
Aviation Security Officer
Hamad International Airport Qatar
Doha Qatar
08.2022 - Current
- Perform thorough screening of passengers' baggage and personal items using X-ray machines and other security equipment
- Ensure compliance with aviation security regulations and protocols to maintain the safety and security of the airport
- Conduct visual inspections and identification checks to prevent the unauthorized carriage of prohibited items
- Collaborate with airport security personnel to respond to security incidents or breaches in a timely and effective manner
- Stay updated on the latest security procedures, technologies, and threat intelligence to enhance screening effectiveness
- Handling passengers cabin luggage's who are transiting through Hamad Airport
- Performing General security tasks and awareness ensuring health and safety procedure adhered to, at all times.
Security Guard
Securex Security Company
Nairobi
01.2019 - 11.2021
- Provided security services to clients in various settings, including commercial buildings, residential complexes, and events
- Conducted regular patrols and surveillance to deter and detect potential security threats or unauthorized activities
- Monitored security systems, such as CCTV cameras and alarm systems, and responded promptly to any security breaches or incidents
- Permit only visitors who are authorized to enter the premises
- Monitor and report rules violations like loitering and smoking at the workplace
- Ensure that employees do not carry in or carry out any forbidden articles or items
- Ensure strict adherence to corporate security laws and regulations
- Check and inspect work premises for any water pipe, leakages, fire hazards, and other risk factors.
Customer Care
SAFARICOM
Nairobi
01.2015 - 01.2017
- Managed large amounts of incoming phone calls
- Generated sales leads for the sales team
- Identify and assess customers' needs to achieve satisfaction
- Built sustainable relationships and trust with customer accounts through open and interactive communication
- Provided accurate, valid, and complete information by using the right methods/tools
- Met personal/customer service team sales targets and call-handling quotas
- Handled customer complaints, provided appropriate solutions and alternatives
- Kept records of customer interactions, processed customer accounts, and filed documents
- Followed communication procedures, guidelines, and policies
- Took the extra mile to engage customers.
Education
Kenya Certificate Of Secondary Education - Secondary Education
St Teresa's Boy Secondary School
Nairobi11.2012
Kenya Certificate Of Primary Education - Primary Education
Daniel Comboni Primary School
Nairobi10.2008
Skills
- Security Operations Management
- Emergency Response and Crisis Management
- Access Control and Visitor Management
- Surveillance Systems and CCTV Monitoring
- Risk Assessment and Threat Analysis
- Security Policies and Procedures Enforcement
- Incident Reporting and Documentation
- Conflict Resolution and De-escalation
- First Aid and CPR Certification
- Fire Safety and Evacuation Procedures
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Personal Information
Title: SECURITY PERSONEL
Timeline
Aviation Security Officer
Hamad International Airport Qatar
08.2022 - Current
Security Guard
Securex Security Company
01.2019 - 11.2021
Customer Care
SAFARICOM
01.2015 - 01.2017
Kenya Certificate Of Secondary Education - Secondary Education
St Teresa's Boy Secondary School
Kenya Certificate Of Primary Education - Primary Education
Daniel Comboni Primary School