Geoffrey Olmstead
Brookshire
Summary
Results-oriented professional with 10 years of experience and a proven knowledge of back of house operations, customer service, food safety, and cleaning and maintaining an operation. Aiming to leverage my skills to successfully fill the need of the Restaurant General Manager role at my business. Have Been Involved in every aspect of managing a 4 million/year business.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Zaxby's
04.2024 - 12.2024
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Developed and implemented strategic plans to drive business growth and increase profitability
- Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
Operating Partner
Whataburger
04.2022 - 09.2023
- As an operator I over see the flow of business
- I am charged will keeping my manager staff informed, confirming that procedures are followed, maintaining food safety standards, and upholding our financial goals
Manager
Whataburger
01.2017 - 04.2022
- Counseled and disciplined Family Members, driving performance improvement
- Implemented management and communication practices to promote talent acquisition and team synergy
- Developed personal growth opportunities, empowering Family Members to produce results and meet goals
- Established control systems for costs and labor, meeting budget guidelines
- Accomplished financial objectives by forecasting requirements and initiating corrective actions
- Communicated plans and actions to meet departmental goals
- Collaborated with Family Members to develop and carry out processes, resulting in improved performance
- Managed expense and investment budgets to meet business operating plans
- Orientated and trained Family Members, encouraging confidence and helping individuals adapt faster to job roles
- Offered constructive feedback to Family Members, boosting overall job performance
General Manager
Taco Bell
02.2016 - 12.2017
- Provided clear direction and set priorities for accomplishing desired actions and results
- Recruited team members for maintaining adequate staffing levels according to projected sales
- Managed profit goals against budget and prior year, keeping controllable costs within budget
- Established employee development plan, setting clear expectations for team members
- Used customer feedback for improving operations and building brand loyalty
Education
Associate in Science -
ANGELO STATE UNIVERSITY
San Angelo, TX05.2013
Bachelor of Arts (B.A.) - Graphic Design
08.2009
Skills
- Budgeting
- Forecasting
- Labor Cost Analysis
- Food Safety
- Talent Acquisition
- Branding
- Restaurant Management
- Recruiting
Certification
ServSafe
Timeline
General Manager
Zaxby's
04.2024 - 12.2024
Operating Partner
Whataburger
04.2022 - 09.2023
Manager
Whataburger
01.2017 - 04.2022
General Manager
Taco Bell
02.2016 - 12.2017
Bachelor of Arts (B.A.) - Graphic Design
Associate in Science -
ANGELO STATE UNIVERSITY
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