Geoffrey Rojas
Gilroy,CA
Summary
Efficient Warehouse Forklift Operator known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in inventory management, safety compliance, and equipment maintenance which contribute to smooth warehouse operations. Excel in teamwork, communication, and problem-solving, ensuring seamless collaboration with coworkers to meet tight deadlines. I Also worked in different departments in Costco such as tire shop, meat dept, deli dept, front end and merchandising. I’m Always open to learning new skills in order to better help needs of the business.
Overview
13
13
years of professional experience
Work History
Warehouse Forklift Operator
Costco Wholesale Corp
San Jose, California
07.2013 - Current
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Maintained accurate inventory records and prepared reports for management.
- Ensured all safety protocols were followed while operating the forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Organized items according to size, type, style, color, or product code.
- Assisted with shipping and receiving activities as needed.
- Conducted regular cycle counts to ensure accuracy of inventory levels.
- Processed orders by picking products from shelves within the warehouse.
- Received incoming shipments and checked contents against purchase orders.
- Unloaded incoming supplies and placed them into designated storage areas.
- Operated manual pallet jacks to move material around the warehouse.
- Managed stock rotation ensuring that older stock is used first.
- Cleaned up spills or debris in work areas immediately following an incident.
Cashier
Home Depot
San Jose, California
04.2011 - 07.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
Yerba Buena High School
San Jose, CA05-2011
GED -
San Jose City College
San Jose, CASkills
- Truck loading and unloading
- Shipment Receiving
- Materials Handling
- Shipping and receiving
- Customer service
- Following instructions
- Finish tasks fast and efficiently
Timeline
Warehouse Forklift Operator
Costco Wholesale Corp
07.2013 - Current
Cashier
Home Depot
04.2011 - 07.2013
High School Diploma -
Yerba Buena High School
GED -
San Jose City College