Geoffrey Washington
Project Coordinator
Dallas,TX
Summary
Effective project coordinator with 3+ years of experience Coordination for the Project Manager while controlling project variables. Assist in team leadership while contributing to project activity planning and completing assigned tasks/work within required quality standards to ensure the project's success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Coordinator - Collection Specialist
Exeter Finance Corp
Irving, TX
06.2015 - Current
- Documentation Management
- Facilitate Meetings
- Team building
- MS Office, Work with a team of two project coordinators in Auto Finance
- Prepare Excel spreadsheets, reports, and meetings between cross-functional team members
- Use conflict resolution skills to resolve disputes between employees, clients, and vendors, typically within minutes of being made aware of the issue
- Ability to write clearly and concisely
- Manage Daily operations, and schedule PM meetings with Google Calendar Proficiency
- Manage Budget, Deposits, and Additional Transaction Documentation
- Demonstrated ability to collaborate in a team with varied skill sets and cultures
- Maintain and publish a calendar of all organizational activities and deliverables
- Actively monitor the completion and quality of deliverables
- Operate in high-pressure, time-sensitive environments
Customer Service Manager
TruGreen
Lewisville, TX
10.2013 - 08.2015
- Supported all sales team members to drive growth and development
- Led quality assurance initiatives to increase revenue by implementing efficient practices and sales techniques
- Guided outbound call center sales team members by coaching, training and delivering direct instructions and assistance in client acquisition
- Led team to exceed quotas for outbound calls and managed team to drive
- And develop solutions to close sales by identifying and eliminating objections
- Monitored and evaluated team member performance and collaborated to create developmental plans to drive improved performance
- Set up new accounts and listed personal, demographic and payment
Guest Services Coordinator
The Bridge Homeless Recovery Center
Dallas, TX
03.2011 - 10.2013
- Updating and maintaining client registration information for the national database
- Inbound/ Outbound Switchboard routing calls from vendors, partners, investors
- Daily Shipping and Receiving duties of time and matter- sensitive information
- Conference and Meeting Room scheduling, set-up
- Maintaining supply levels
- Checked system to confirm arrival and departure times
- Answered all guest requests, including turn-down service, extra toiletries and purchases.
Education
High School Diploma -
Dallas Can Academy
Dallas, TXundefined
Collin County Community College District
Plano, TXSkills
Organization
Time Management
Interpersonal Organization
Communication
Microsoft Excel, Outlook, PowerPoint
Certification
Certified Scrum Master
Timeline
Project Coordinator - Collection Specialist
Exeter Finance Corp
06.2015 - Current
Customer Service Manager
TruGreen
10.2013 - 08.2015
Guest Services Coordinator
The Bridge Homeless Recovery Center
03.2011 - 10.2013
High School Diploma -
Dallas Can Academy
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Collin County Community College District