Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Geoffrey Washington

Project Coordinator
Dallas,TX

Summary

Effective project coordinator with 3+ years of experience Coordination for the Project Manager while controlling project variables. Assist in team leadership while contributing to project activity planning and completing assigned tasks/work within required quality standards to ensure the project's success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Project Coordinator - Collection Specialist

Exeter Finance Corp
Irving, TX
06.2015 - Current
  • Documentation Management
  • Facilitate Meetings
  • Team building
  • MS Office, Work with a team of two project coordinators in Auto Finance
  • Prepare Excel spreadsheets, reports, and meetings between cross-functional team members
  • Use conflict resolution skills to resolve disputes between employees, clients, and vendors, typically within minutes of being made aware of the issue
  • Ability to write clearly and concisely
  • Manage Daily operations, and schedule PM meetings with Google Calendar Proficiency
  • Manage Budget, Deposits, and Additional Transaction Documentation
  • Demonstrated ability to collaborate in a team with varied skill sets and cultures
  • Maintain and publish a calendar of all organizational activities and deliverables
  • Actively monitor the completion and quality of deliverables
  • Operate in high-pressure, time-sensitive environments

Customer Service Manager

TruGreen
Lewisville, TX
10.2013 - 08.2015
  • Supported all sales team members to drive growth and development
  • Led quality assurance initiatives to increase revenue by implementing efficient practices and sales techniques
  • Guided outbound call center sales team members by coaching, training and delivering direct instructions and assistance in client acquisition
  • Led team to exceed quotas for outbound calls and managed team to drive
  • And develop solutions to close sales by identifying and eliminating objections
  • Monitored and evaluated team member performance and collaborated to create developmental plans to drive improved performance
  • Set up new accounts and listed personal, demographic and payment

Guest Services Coordinator

The Bridge Homeless Recovery Center
Dallas, TX
03.2011 - 10.2013
  • Updating and maintaining client registration information for the national database
  • Inbound/ Outbound Switchboard routing calls from vendors, partners, investors
  • Daily Shipping and Receiving duties of time and matter- sensitive information
  • Conference and Meeting Room scheduling, set-up
  • Maintaining supply levels
  • Checked system to confirm arrival and departure times
  • Answered all guest requests, including turn-down service, extra toiletries and purchases.

Education

High School Diploma -

Dallas Can Academy
Dallas, TX

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Collin County Community College District
Plano, TX

Skills

    Organization

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Certification

Certified Scrum Master

Timeline

Project Coordinator - Collection Specialist

Exeter Finance Corp
06.2015 - Current

Customer Service Manager

TruGreen
10.2013 - 08.2015

Guest Services Coordinator

The Bridge Homeless Recovery Center
03.2011 - 10.2013

High School Diploma -

Dallas Can Academy

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Collin County Community College District

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