Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings.
Overview
28
28
years of professional experience
Work History
Office/Accounts Payable and Receivable Manager
Classic Solutions, A Division Of Imperial Dade
01.2023 - 12.2023
Streamlined accounts payable processes by implementing efficient invoice management and payment systems.
Improved cash flow by consistently monitoring and reconciling accounts receivable balances.
Reduced outstanding accounts receivable balances by diligently following up on overdue invoices.
Enhanced financial reporting accuracy with regular account reconciliations and adjustments.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Managed and motivated employees to be productive and engaged in work.
Cross-trained existing employees to maximize team agility and performance.
Accomplished multiple tasks within established timeframes.
Office Manager/Accounts Payable Manger
Classic Solutions, Inc.
05.2010 - 12.2022
Branch Office Manager
Classic Solutions, Inc.
01.2000 - 05.2010
Increased branch efficiency by streamlining office processes and implementing time-saving strategies.
Managed daily operations for a smooth-running branch, ensuring exceptional customer service at all times.
Addressed customer concerns promptly and professionally, resolving issues efficiently to maintain satisfaction levels.
Organized and updated databases, records and other information resources.
Created organized filing system to manage department documents.
Store Manager
Bob's IGA
01.1996 - 12.1999
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Managed inventory control, cash control, and store opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reported issues to higher management with great detail.
Education
Bachelor of Science - Communications
Ohio University
Athens, OH
08.1986
Skills
Data Entry Accuracy
Debt Collection
Time Management
Tax Compliance
Microsoft Office Suite
Problem Solving
Invoice Processing
Month-End Closing
General Ledger Maintenance
Account Reconciliation
Accounts Payable Software
Employee Training Oversight
Critical Thinking
Customer Service
Word Processing
Software
MS Office (Excel, Word, Outlook)
Timeline
Office/Accounts Payable and Receivable Manager
Classic Solutions, A Division Of Imperial Dade
01.2023 - 12.2023
Office Manager/Accounts Payable Manger
Classic Solutions, Inc.
05.2010 - 12.2022
Branch Office Manager
Classic Solutions, Inc.
01.2000 - 05.2010
Store Manager
Bob's IGA
01.1996 - 12.1999
Bachelor of Science - Communications
Ohio University
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