Geoffrey P. Tisdell
New Smyrna Beach,FL
Summary
Hardware consultant with track record of providing valuable insights and solutions to customers. Adept at leveraging analytical skills and industry knowledge to drive impactful outcomes. Known for fostering team collaboration and adapting to dynamic environments, ensuring project success and client satisfaction.
Overview
19
19
years of professional experience
Work History
Automation Hardware Consultant
Siemens Healthineers
09.2019 - Current
- Managed daily tasks for onsite Megalab CSEs during installs
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for customers.
- Managed customer relationships through regular check-ins and updates on project progress.
- Identified areas of improvement for customer operations, implementing targeted solutions to increase productivity.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction.
Field Service Engineer III
Siemens Healthineers
01.2016 - 09.2019
- Served as an integral part of the development of the MegaLabs division in company at 2 of the first automated labs of the division
- The first lab, owned by our client Quest Diagnostics, is located in Marlborough, MA
- Due to my continued efforts and ability to perform at a high level, I was asked to relocate to DeLand, FL to lead a team of 6 engineers in installing and servicing the second MegaLabs automated track which is owned by our client DaVita Labs
- Primary responsibilities include servicing the automated equipment
- This includes deep analysis of root cause and troubleshooting
- Responsibilities also include properly documenting all of the work completed and testing functionality of the modules
- Team work and leadership is also integral as a lead engineer of a specialized team of six engineers to service this lab
- Protocols are also put in place regarding Potential Safety Issues (PSI) and Escalation processes and must be followed to ensure proper compliance standards are met
Medical Technologist I - Core Lab Chemistry
Massachusetts General Hospital
01.2006 - 01.2016
- As a medical technologist we had to perform tests on patient specimens and provide vital information to medical staff for diagnostic purposes
- We were responsible to accurately deliver and interpret results
- Duties included keeping accurate records of equipment maintenance and quality control
Education
Bachelors Science Degree - Mechanical Engineering
Worcester Polytechnic Institute
Worcester, MA05.2005
Associates of Science - Basic Engineering
Quinsigamond Community College
Worcester, MA05.2003
Skills
- Automation Specialist
- Advanced CAD
- Computer-Aided Manufacturing (CAM)
- Machine Design
- RD Processes
- Industrial Robotics
- Kinematics/Dynamics of Machinery
- Quality Assurance/Testing
- Mechanical Vibration
- Record Keeping
- Project management
- Data analysis
- Team leadership
- Effective communication
- Problem solving
- Team leadership & development
Specialized Training
- Network Training, Siemens Healthineers, North Carolina, 08/01/16
- Aptio Training, Siemens Healthineers, Germany, 08/01/16
- Advanced Flexlab HT Training, Inpeco, Italy, 09/01/16
- Flexlab Interface Training, Inpeco, Italy, 09/01/16
- Aliquoter Training, Inpeco, Italy, 09/01/16
- High Volume Storage (HVS) Training, Inpeco, Italy, 09/01/16
Timeline
Automation Hardware Consultant
Siemens Healthineers
09.2019 - Current
Field Service Engineer III
Siemens Healthineers
01.2016 - 09.2019
Medical Technologist I - Core Lab Chemistry
Massachusetts General Hospital
01.2006 - 01.2016
Associates of Science - Basic Engineering
Quinsigamond Community College
Bachelors Science Degree - Mechanical Engineering
Worcester Polytechnic Institute
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