Ambitious Physician Liaison driven to meet or exceed monthly quotas and maximize brand awareness. Goal-oriented individual with pleasant personality and tenacity for goal achievement.
Overview
19
19
years of professional experience
Work History
Teacher of Spanish
Bayonne Board Of Education
12.2019 - Current
Develop and write curricula in English, often sharing curriculum with other teachers.
Prepare lesson plans
Explore and implement innovative use of technology in language education.
Attend department meetings to develop and update course curricula.
Explain concepts and assignments in both native and non-native languages.
Grading tests, quizzes, and assignments.
Maintaining discipline in the classroom.
Motivate students to excel in studies and helping them in grooming their overall personality
Used written exercises to test and develop reading and writing foreign languages.
Produced engaging lesson plans and activities to help students master learning objectives.
Developed and implemented variety of instructional strategies to meet diverse needs of students.
Promoted culture of inclusion, respect and collaboration in classroom.
Monitored student progress and provided feedback to both students and parents.
Physician Liaison
Carepoint Health
05.2017 - 06.2019
Developed monthly newsletter sent to practitioner offices with informative business practice articles and suggestions for promoting brand awareness.
Identified decision makers within organizations, made appointments and engaged with these individuals to cultivate referral opportunities.
Brought stability to analytics group and delivered sustainable data for use with primary care physicians on cost of care strategies.
Provided details on building referrals and managed relationships with physicians.
Expedited concerns to get solutions.
Attend Community Events for networking, Fundraising events.
Concierge Partner
Carepoint Health
06.2016 - 05.2017
Offered friendly and efficient service to customers, handled challenging situations with ease.
Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Assisted patients and office staff in scheduling radiology and/or specialist appointments.
Maintained an ongoing relationship with the Precertification Department to follow up on authorization.
Followed up with physician offices for appointment confirmation.
Healthcare Representative
Change Healthcare, Barnabas Healthcare
10.2004 - 06.2016
Managed incoming phone calls to resolve patient inquiries and refer calls to appropriate departments.
Interviewed clients in a Hospital setting to assist in obtaining Federal or State benefits.
Maintained a relationship with hospital employees, including social workers and physicians.
Reviewed medical records to determine to take a Federal State application based upon medical definition of disability as it related to body systems and to functions of daily living.
Followed up with doctors and nurses to obtain necessary information to complete patients' records.
Obtained patient information to properly record and document demographics and medical histories.
Used medical terminology knowledge to explain procedures, policies and services to patients.
Completed applications for state and federal programs if eligible.
Maintained ongoing communication with government agencies regarding status of claim.
Documentation of status of claims and clients.
• Provided updates and assistance to hospital employees.