Geonwoo Kim
Gardena,California
Summary
Collaborative and result-oriented professional accomplished in customer service and ocean import protocols. Seeking a broad-based role with a focus on logistics and customer experience at a reputable opportunities.
Overview
2
2
years of professional experience
Work History
Ocean Import Operation / CSR
Binex Line
11.2022 - Current
- Provide top-notch customer support services to internal departments and overseas affiliates/clients
- Perform data entry and process documentation on A-Z for designated import procedure.
- Manage import traffic force, and monitor all stages of import shipments to trucking and delivery.
- Perform risk management by setting compelling counter plan and adequate discussion with supervisors.
- Observation on various fields of work by assisting with warehousing and monitoring in/out stages of inventorial commodities.
Compliance Intern /Ocean Export Operation /CSR, Sales
SKY-BRIDGE
06.2021 - 09.2021
- Consulting : Sought ways to improve processes on customers' import procedure by consulting AEO & FTA .
- Client Service : Monitored customers for signs of security concerns and escalated issues to management.
- Business Proposal & Documentation Review : Review of explanatory data for preparing certified exporter data / Modification of bill of materials to determine country of origin
Education
Bachelor of Arts - International Trade & Mass Media
KONKUK UNIVERSITY.
SEOUL, KOREA02.2023
Skills
- Trilingual - English/Korea/Chinese
- Proficient in Word, Outlook, PowerPoint, Google Docs, Excel, Final Cut Pro, Adobe Acrobat
- Opus (Freight Forwarding Software)
- Creating Invoices
- Warehouse work - Forklift starter, Inventory Managing
Timeline
Ocean Import Operation / CSR
Binex Line
11.2022 - Current
Compliance Intern /Ocean Export Operation /CSR, Sales
SKY-BRIDGE
06.2021 - 09.2021
Bachelor of Arts - International Trade & Mass Media
KONKUK UNIVERSITY.
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