Geordie Butler
Pleasant Grove
Summary
Motivated employee with a strong work ethic and effective communication skills. Proven ability to work independently and quickly acquire new skills. Committed to enhancing customer satisfaction and driving positive outcomes through exceptional service. Strong interpersonal skills facilitate effective resolution of customer concerns.
Overview
17
17
years of professional experience
Work History
Direct Support Professional (DSP)
Chrysalis Inc.
Provo
03.2018 - Current
- As a direct care support professional, I helped make a difference in the lives of clients with special needs by helping them progress with daily tasks in their lives and by providing them with supervision and companionship.
- This included helping them with daily activities such as preparing and serving meals, administering medications, helping with housekeeping duties, and running errands.
- The job was both meaningful and rewarding for both the clients and me.
Packing Operator Team Lead
4Life Research LLC
Vineyard
09.2021 - 03.2022
- I gained experience and skills with directing the production team, inspecting products and ensuring quality control, and being efficient.
- I monitored and adjusted or sometimes repaired equipment.
- Documentation and reports were also a big part of being the team lead.
Front Desk/ Gallery Host
Hyatt Place Salt Lake City Airport
Salt Lake City
02.2017 - 05.2017
- As a gallery host at the front desk, I was responsible for multi-tasking and providing excellent customer service to guests.
- I fulfilled requests on phone calls and helped check guests in.
- I also served alcoholic beverages and coffee.
Customer Service Representative
General Dynamics
10.2015 - 08.2016
- I helped people complete applications and resolve issues with their application and coverage through healthcare.gov.
- I was a bilingual representative helping Spanish speakers as well.
- I had to leave because the schedule would no longer work with my school schedule.
Port of Entry Assistant
Department of Transportation
Wyoming
06.2014 - 08.2015
- My responsibilities included weighing and measuring oversize/overweight loads, making sure that they were legal, and selling appropriate permits for them as well as fuel, trip, and other kinds of permits as needed.
- Another task was to route trucks through restrictions and determine the mileage and needed safety requirements.
- Other duties included collecting and handling money, record keeping, answering phone calls, providing information to drivers, customer service, and keeping current with safety concerns, laws, and regulations.
Credit Consultant
Progrexion Marketing, Lexington Law Firm
10.2012 - 04.2014
- I have worked as a credit consultant for Progrexion Marketing.
- My responsibilities included counseling prospective clients to help them with credit recommendations to help them improve their credit situation (credit repair, debt relief, bankruptcy, etc.).
Sales Representative
Vivint
01.2012 - 05.2012
- I was an advanced security sales representative over the phone.
- My job was to customize alarm systems for our customer's homes, verify their credit qualification, collect payment, and schedule their system installation date.
Missionary
LDS Church
Mexico City
08.2008 - 08.2010
- I can now read and write in Spanish.
- I learned time management and communication skills, among others.
Security Guard
Coleman Security
04.2008 - 08.2008
- I provided night security for a geothermal power plant under construction.
Eagle Scout, Camp New Fork Staff member
Boy Scouts of America
- After earning my Eagle Scout Award, I helped teach and lead Scouts for a summer as they earned merit badges.
Education
Bachelors - Spanish
Utah Valley University
09.2025
High School Diploma -
North Sanpete High School
Associates of Arts - Arts and Sciences
Snow College
Ephraim, UtahSkills
Customer service and support
- Active listening
- Multitasking and organization
- Decision-making support
- Individualized support planning
- Empathy and patience
- Cultural awareness
- Documentation skills
- Customer service
- Team collaboration
- Bilingual communication skills
- Time management
- Conflict resolution techniques
Additional Information
Ability to work well with others or as part of a team., Great customer service skills., Research skills and problem-solving abilities., Planning and organization skills., Ethical and responsible.
Languages
- Spanish
- English
Military Service
Utah Army National Guard, Specialist, 04/01/06, 04/01/14
Professional References
- Lanae Wynn, D.O.T. Port of Entry Supervisor, Evanston, WY, (307)-789-3538
- Nancy Pomeroy, Direct Support Professional Manager, (801)-361-5284
- Scott Gurney, Utah Army National Guard Sergeant, (801)-473-1794
- Jennae Simmons, Army National Guard Veteran, (435)-603-0326
Timeline
Packing Operator Team Lead
4Life Research LLC
09.2021 - 03.2022
Direct Support Professional (DSP)
Chrysalis Inc.
03.2018 - Current
Front Desk/ Gallery Host
Hyatt Place Salt Lake City Airport
02.2017 - 05.2017
Customer Service Representative
General Dynamics
10.2015 - 08.2016
Port of Entry Assistant
Department of Transportation
06.2014 - 08.2015
Credit Consultant
Progrexion Marketing, Lexington Law Firm
10.2012 - 04.2014
Sales Representative
Vivint
01.2012 - 05.2012
Missionary
LDS Church
08.2008 - 08.2010
Security Guard
Coleman Security
04.2008 - 08.2008
Eagle Scout, Camp New Fork Staff member
Boy Scouts of America
Bachelors - Spanish
Utah Valley University
High School Diploma -
North Sanpete High School
Associates of Arts - Arts and Sciences
Snow College
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