Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgana Diffey

Thompson Falls,MT

Summary

Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times.

Overview

6
6
years of professional experience

Work History

Caregiver

Jeanie Holleran
Thompson Falls, MT
05.2024 - 07.2024
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Helped clients get in and out of beds and wheelchairs.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Provided assistance to disabled persons in accordance with their individual needs.

Server

The River RoadHouse
Thompson Falls, MT
04.2022 - 03.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Clerk

Granite Pharmacy
Libby, MT
05.2018 - 09.2018
  • Organized and maintained filing systems for confidential documents.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed customer orders promptly and accurately.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Performed data entry tasks to update customer accounts records.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Reviewed files, records and other documents to obtain information or respond to requests.

Education

High School Diploma -

Clark Fork Jr/Sr High School
Clark Fork, ID
06-2014

Skills

  • Meal Preparation
  • Care Plan Adherence
  • Documentation
  • ADL Assistance
  • Basic Housekeeping
  • Compassionate client care
  • First aid and safety
  • HIPAA Compliance
  • Flexible Schedule
  • Relationship Building
  • Dependable and Responsible
  • Multitasking and Organization
  • Respectful and Compassionate
  • Problem-Solving
  • Guest Engagement
  • Performance Improvement
  • Exceptional customer service
  • Effective customer upselling

Timeline

Caregiver

Jeanie Holleran
05.2024 - 07.2024

Server

The River RoadHouse
04.2022 - 03.2024

Clerk

Granite Pharmacy
05.2018 - 09.2018

High School Diploma -

Clark Fork Jr/Sr High School

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Georgana Diffey